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Question about Outlook Express

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My email account was deactivated, and I can’t recover it. What should I do?

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: email account, Microsoft account
My email account was deactivated, and I can't reactivate it through the recover your Microsoft account page since I didn't send email through this account and I can't provide sufficient information to get verified! What should I do to get this account recovered?

Cancel Microsoft billing services

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, billing services, Microsoft account, Microsoft billing services
When i tried to deactivate my hotmail account the page loads "To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com." i dont have any paid services 
i cant find any info on how to cancel billing service. need brief explanation to close my account and services.

Going in circles, need help urgently with my inaccessible account.

23. September 2013 · Write a comment · Categories: livemail · Tags: microsoft, Microsoft account
Firstly I asked:

Dear Microsoft Team,

Similar to this issue http://answers.microsoft.com/en-us/windowslive/forum/signin/how-can-i-change-a-password-on-my-hotmail-without/4b7d979d-777f-4ce0-b314-c542dd56d29b I have lost touch with an old email I made years ago with out of date info. 

I have spoken to some representatives and all they helped me do was "reinstated after being closed by our automated spam filters". And now they are asking I post an inquiry here since you might be able to help with my concern better.. I just want to gain access to my account again. Everyday longer just prolongs this headache, since its linked to my Facebook and other websites I use  day to day. Give me the info you need to prove my identity if you don't believe me and I will do my best to do so. Thank you for your time. 

Sincerely,
Mo.Tafech

The answer I got was:

Hi MohamadTafech,

 

Thank you for bringing this to our attention and we apologize for the inconvenience this issue has caused you. Since you are having difficulties regaining your Microsoft account, then we highly advise that you refer to the link below then select the appropriate link for the issue:

 

Sign in issue


Note: We need to lock the thread.


I did that and now after submitting a link and waiting patiently for several hours I got an email with a link to view my response but for some reason after opening the link I get the error saying "m**********@live.com is not allowed to view this incident" Someone please help and please stop sending me in circles.. I need help urgently for such a simple request please!!


Sincerely, 

Mo.Tafech

 

Business / personal account and SkyDrive storage

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: gb storage, Microsoft account, personal account
Is it possible to change my Microsoft account from Business to Personal? Maybe it's one of the reasons I cannot buy an 20 GB storage, but is offers 50 or 100 GB only. Also, because I am using Office 365 trial version, it will not add additional storage, even if I pay for it now, because I have to wait until the trial period expires itself.

forgot my password

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account password details, Microsoft account
hi friend, 

i, manoj billa, have a microsoft account with *** Email address is removed for privacy ***. actually i forgotten my account password details like security question, but in that i have uploaded so many files. now i need that files. so many valuable files are there in that skydrive......i need a help to recover my account. from that account i dint send any mails and also dint received any mails except from microsoft.

If I add Yahoo mail to outlook desptop application, does it then become a microsoft account ?

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: application, Microsoft account, my yahoo, Yahoo Mail
hello,

1. If I add my yahoo mail account to the Outlook desktop application, does that mean my yahoo mail is now a microsoft account ?
2. I have office 365 subscription. Does it permit me to download WORD, EXCEL, POWERPOINT programs so that I can wok on my laptop without the internet or it only permits me to use on browser ?

Thanks

I cannot access my Microsoft account

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft account
I cannot access my Microsoft account because apparently "it looks like someone else might be using my account". I have tried many times to verify the account but to no avail. It keeps asking for a security code from an email that I cannot access and when I try and fill in the questionnaire I don't have enough information to prove that its mine. This is really **** me off as I have school and uni work along with my Xbox Live account which I also cannot access now. Some assistance to get my account back would be greatly appreciated, thank you Brock

live.com account missing – Microsoft pls help

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account
All of a sudden my account *** Email address is removed for privacy *** is not working. I get the following error:

That Microsoft account doesn't exist. Enter a different email address

When i try to signup the same account, it does not allow me. Please help as i have lost all my documents and photos.

Service temporarily unavailable for adult verification of child’s new account

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Adult Verification, Microsoft account, verification
I have bought a new tablet for son, he is 10.  I am creating him a Microsoft account on this new device.  When going through the verification process as the adult I get billed the .50 but the screen goes to "service temporarily unavailable please try again later".

Microsoft Account Deleted, Disassociated to MSDN Account

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft account, Microsoft Account Deleted, MSDN, technical support

I was changing an alias on a Microsoft account.  My MSDN account which is associated to *** Email address is removed for privacy ***.  However, when working with technical support, my MSN e-mail account (*** Email address is removed for privacy ***) was deleted or is no longer valid.  I need my MSN e-mail account back as it's tied with my MSDN account.

 

Regards,

-Brian Chapman

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