I have changed passwords on gmail accounts, which were forwarding to Outlook through iMac Microsoft Office application. I am unable to forward new mail due to a verification error. I have set up secondary verification on some accounts and not others,
but I am still unable to send/receive after deleting accounts and creating new accounts with the new passwords. How do I get (any) but especially second verification accounts to forward through Outlook?
Had a message from Microsoft saying I may have been hacked into. They asked for verification - then the nightmare started. Nothing but nothing would let me back into my account. Various codes were sent to me but nothing has worked. I tried deleting my
account with the intention of reinstating it but my password is not being accepted. Neither is a code. Am at my wits end as I have urgent Emails. My other Hotmail account is fine and so us my Icloud one. Help! help!
Hi there,
I've recently gone through a spate of having to recover my old hotmail account, which was connected to my windows phone, in order to play online on my xbox, each time i'd have to fill in the information on the verification form and then reset the password, and each time i must have changed it to something i wouldn't remember, or it got hacked because the next time i signed in the password was always incorrect. I don't use the email account for messaging purposes anymore, it's purely linked to my XBox account, and not being able to sign in means I can't get XBox live. Now when I try to access my old account through verification, I'm turned down, with the same information I had given previously. Obviously with the account being so old I can't remember what the last email i sent was, and I wrote my security question about 12 years ago....
Please can you help? I just want to play games online :(
I've recently gone through a spate of having to recover my old hotmail account, which was connected to my windows phone, in order to play online on my xbox, each time i'd have to fill in the information on the verification form and then reset the password, and each time i must have changed it to something i wouldn't remember, or it got hacked because the next time i signed in the password was always incorrect. I don't use the email account for messaging purposes anymore, it's purely linked to my XBox account, and not being able to sign in means I can't get XBox live. Now when I try to access my old account through verification, I'm turned down, with the same information I had given previously. Obviously with the account being so old I can't remember what the last email i sent was, and I wrote my security question about 12 years ago....
Please can you help? I just want to play games online :(
I am setting up a new laptop with windows 8.1. When asked to verify account I never received the email with the verification code.
Yesterday my account was blocked because of some security reasons. So now i need to recover my account but i doesnt work. i did not have a sec email or a phone number filled in as it should...
i filled in a form for verification of me is really me. it was accepted. so they should sent me a code to fill in to finish the verifiction. But i only got a reset password link in my alternitve email adress but no code. i think its send to my primary email wich is blocked. So i tried the reset password link but then i need to acces my MS account wich i still blocked because i cant finish verification thing. Now i tried this a few times and now my request is blocked for 24 hours. Can someone help i really need to acces my account today.
i filled in a form for verification of me is really me. it was accepted. so they should sent me a code to fill in to finish the verifiction. But i only got a reset password link in my alternitve email adress but no code. i think its send to my primary email wich is blocked. So i tried the reset password link but then i need to acces my MS account wich i still blocked because i cant finish verification thing. Now i tried this a few times and now my request is blocked for 24 hours. Can someone help i really need to acces my account today.
Hi,
I am having trouble unblocked my account *** Email address is removed for privacy ***. I had entered in the password incorrectly once yesterday evening, after which it had asked me for it again in addition to verification of the letters in the box. This happened multiple times and finally it was blocked and required verification. I filled out the verification form and was emailed a password reset. Upon reseting the password, it did not work when signing in. I also tried another route of simply requesting a password reset. Again when I reset it, it also did not work when signing in. It only contributed to the problem I think and now I have exceeded my number of verification requests for the day.
I would like to know if someone is looking into this or if I have to wait another 24 hours for the account to be looked at again. I am putting in the right information everytime and I dont understand why this is happening.
Thank you for your help.
I have been receiving messages which contain a link, for example a verification of a sign up to a legit website like Bord Failte - Tourism Ireland to download photos or a link to a real estate listing from realtor.ca.
When they emailed me the link to click on to verify, it was not in blue (I was unable to click on it- it was just a bunch of letters and numbers). Someone told me that Windows Live Mail is blocking access to such links - if so, how do I unblock such links or is there another reason?
Please help! This is the dumbest thing I have ever encountered.
I am setting up an account for my son. Everything works great until I get to the step where I need to verify his e-mail address. Outlook will not let me access his e-mail without already having verified the e-mail address. The verification e-mail is being sent to the address that needs to be verified.
I cannot get into the e-mail to verify the e-mail address, but I can't verify the e-mail address unless I get into the e-mail!
Seriously, Microsoft. Whoever designed this needs to be fired.
Hello, I hope someone can help me. I am setting up email for my mother using outlook.com and a desktop client. This used to be a 10 minute process, but no longer:
Problem: Email keeps getting blocked bc two step verification requires a non existent cell phone. I considered using the landline phone, but that will never work, because when the phone rings, she will never be able to figure out what to do with the code.
Background:
After spending an entire day trying to connect my mother's new Outlook.com account with Outlook 2010, (btw don't bother with hotmail connector or trying to do it by configuring for mapi or pop support, bc none of these work. You can receive email but not
send it.)
We had to revert to connecting outlook.com with the discontinued Windows Live email client. They connected properly, and it worked fine for the first few emails, but the next day when I logged on and attempted to send an email, it said the outlook.com
account was temporarily blocked and made me do a captcha. Then it said a captcha isn't enough you have to use two step verification by adding an extra email account and cell phone number to the account.
Well the extra email account had already been added, but outlook.com has decided to ignore that, and my 80 year old mother does not and never will have a cell phone, and she certainly doesn't know what verification app is, nor (rightly so) does she care
to find out.
First Question: Why does Microsoft assume that everyone that matters is under 30?
Second Question: We need an alternative to two step verification. Requiring everyone who uses email to have a cell phone is just plain stupid. Surely the kids who run Microsoft could think of a better security protocol than that. (Two step verification
is one of the reasons I have given up on using Gmail as well.)
I followed the links from Outlook.com help (so cleverly buried in the hidden settings menu it took 15 minutes to find) to sign in to contact Microsoft, but that is a dead end.
I also cycled endlessly through this maze of forums, and found nothing relating to this problem.
Is there an alternative to two step verification or do we just need to forget using outlook.com?
My mother needs an email provider that can be used in Outlook 2010 or Windows live client
Using Windows 7 64 sp 1 Office 2010 Windows Live 2012
Thank you for any help you can provide.
Hello, I hope someone can help me. I am setting up email for my mother using outlook.com and a desktop client. This used to be a 10 minute process, but no longer:
Problem: Email keeps getting blocked bc two step verification requires a non existent cell phone. I considered using the landline phone, but that will never work, because when the phone rings, she will never be able to figure out what to do with the code.
Background:
After spending an entire day trying to connect my mother's new Outlook.com account with Outlook 2010, (btw don't bother with hotmail connector or trying to do it by configuring for mapi or pop support, bc none of these work. You can receive email but not
send it.)
We had to revert to connecting outlook.com with the discontinued Windows Live email client. They connected properly, and it worked fine for the first few emails, but the next day when I logged on and attempted to send an email, it said the outlook.com
account was temporarily blocked and made me do a captcha. Then it said a captcha isn't enough you have to use two step verification by adding an extra email account and cell phone number to the account.
Well the extra email account had already been added, but outlook.com has decided to ignore that, and my 80 year old mother does not and never will have a cell phone, and she certainly doesn't know what verification app is, nor (rightly so) does she care
to find out.
First Question: Why does Microsoft assume that everyone that matters is under 30?
Second Question: We need an alternative to two step verification. Requiring everyone who uses email to have a cell phone is just plain stupid. Surely the kids who run Microsoft could think of a better security protocol than that. (Two step verification
is one of the reasons I have given up on using Gmail as well.)
I followed the links from Outlook.com help (so cleverly buried in the hidden settings menu it took 15 minutes to find) to sign in to contact Microsoft, but that is a dead end.
I also cycled endlessly through this maze of forums, and found nothing relating to this problem.
Is there an alternative to two step verification or do we just need to forget using outlook.com?
My mother needs an email provider that can be used in Outlook 2010 or Windows live client
Using Windows 7 64 sp 1 Office 2010 Windows Live 2012
Thank you for any help you can provide.
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