WLMail2012/Windows 7 problems…

01. May 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,
[Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2012; MS Word Pro 2003; Mozilla Firefox 22.0]
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After I reinstalled WLMail2011 and upgraded to WLMail2012; and after a techy made a Windows clean install...I still get some annoying glitches. Could someone help please?:



1. No auto-complete function.

2. The undo function from the little “Undo” arrow doesn’t work!

3. There’s nothing ever in the “Junk” folders. Only the ones I send to them. How to train it to dump the spam?

4. Files in Sent and in Inbox arrive in multiple sub-files i.e.: each time there’s an answer it lands under the original name of file. How can I have it as before, one by one where sent files go to the Sent folder and not to the Inbox. Confusing!!!

5. The triple clicking to highlight 2 or more lines or paragraph....doesn't do it.

Thanks ever so much for any ideas to fix these.    Leidirosa

Windows 7/WLMail2012 problems

01. May 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,
[Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2012; MS Word Pro 2003; Mozilla Firefox 22.0]
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After I reinstalled WLMail2011 and upgraded to WLMail2012; and after a techy made a Windows clean install...I still get some annoying glitches. Could someone help please?:

1. No auto-complete function.

2. The undo function from the little “Undo” arrow doesn’t work!

3. There’s nothing ever in the “Junk” folders. Only the ones I send to them. How to train it to dump the spam?

4. Files in Sent and in Inbox arrive in multiple sub-files i.e.: each time there’s an answer it lands under the original name of file. How can I have it as before, one by one where sent files go to the Sent folder and not to the Inbox. Confusing!!!

Thanks ever so much for any ideas to fix these. Adela

P.S.  Not sure what forums this is - is it for Windows?  If so, should I also post this question in the WLMail forum?  May I have the link please?  Thanks.

Can’t duplicate file/Can’t forward

06. April 2014 · Write a comment · Categories: livemail · Tags: , , , ,

I have: [Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2012; MS Word Pro 2003; Mozilla Firefox 22.0; Adobe FP 11,8,800,94; Adobe Reader 11.......]

1. I’m in “Drafts”, want to duplicate one file. Instead of coming out next to the original AS the original, it shows 2 (not one) empty lines as sub-folders, each with an envelope at its left. I delete one of these empty lines, I don’t need 3....it deletes BOTH!!! I want it to show the name just as the original as if they were 2 identical files, how to fix this?

2. When I open that empty line it does show the contents, but, I want to “Forward” it and it shows a blank screen with a blue band across the top. I want to delete it by clicking the red X but it resists it, when I repeat the clicking it RESTARTS! And how to fix this other glitch please?

I tried both actions several times and it does the same.

I had suffered the multiple glitches with WLMail2011 and now this, with the upgrade....All MS does is get you on a merry-go-round no matter what you do...  :o(  

Thanks for any suggestions you might have.   :-)

Movie Maker on Windows 8.1 importing MOV files . . . playing audio only

20. March 2014 · Write a comment · Categories: Uncategorized · Tags: , ,
Brand new (March 20,2014) just out of the box Dell Inspiron with Intel Core i5-4200U, Integrated Intel HD graphics, Media Card Reader . . . and Movie Maker is playing audio back with no video (black screen).  I've attempted to download the K-lite codec package, but Windows 8.1 rejected it as viral.  The questions and comments found here are a few years old, and pertain to Vista or Windows 8.0 . . . so I'm hoping someone can give me a link . . .


I downloaded a different program for video, "VLC media player" . . . but looking at the Movie Maker tools, I'd like to conquer this glitch and make use of my new computer's potential . . . for someone just coming off working with Windows XP, this new platform is frustrating . . . but I'm downloading new processes at a decent pace.  I'm personally operating a 1980's Human Analog Troglodyte 4.0 brain . . . so bear with me . . .  

1. Can’t open files in Junk Folder, 2. Lost/deleted my created folders

12. February 2014 · Write a comment · Categories: Uncategorized · Tags: , , , ,
[Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2011; MS Word Pro 2003; Mozilla Firefox 22.0; Adobe FP 11,8,800,94; Adobe Reader 11.......]


1.  For a month now, on trying to open or delete a message in the Junk Folder, I get: “A problem occurred while trying to open this message. Try again”...but trying again doesn’t change that. I try to move the msg to another folder to open...BUT it says: “Message cannot be found” and deletes it!!!   


There are SO MANY MORE glitches in this unblessed email client that I want to kill it, or myself!  But right now, please let me know how to open these files, and also the following:

2.  I deleted or lost the folders I created and their files inside.  I seem to see them but can't retrieve them. Need a hand to bring them back to me 

Please, please help!  Thanks so much!

Is there any hope to get my Movie Maker 2011 to work again on my Dell Inspiron 17 Core i5 computer

25. January 2014 · Write a comment · Categories: Uncategorized · Tags: , ,
I have been running Movie Maker 2011 beautifully on my Dell Inspiron 17 for the past four years.

I decided to upload to Movie Maker 2012, and what a wrong decision that was! When I got my first error message, I immediately removed the software, thinking I could go back to my tried and true Movie Maker 2011. Alas, I received the same error message.

After three days of going back and forth with Microsoft and Dell, it was determined that my driver was out of date on the Microsoft side, but Dell had no update to solve the problem. 

My question is, is there ANYTHING I can do to restore my Movie Maker on this computer. Why would Microsoft change the requirements for the older MM 2011, making it impossible for me to access the older Movie Maker? 

Can anyone help me, PLEASE? I would be willing to pay for a driver upgrade, if I knew where to find it! Thank you for any suggestions.


Here is a clip from my Dell help desk conversation for further clarification:
 
1/23/2014 11:50:08AMAgent (Ishan K): "Good afternoon Joanne:)"
01/23/2014 11:53:10AMJoanne : "I really hope you can help me. I was running Windows Movie Maker 2011 on my Inspiron successfully for years. When I upgraded to Movie Maker 2012, it stopped functioning. I spoke with Microsoft and the said that the reason was that my GPU Intel HD Graphics"
&nbsp(part of core i5) was outdated, as it was installed in 4/1/2010. The # of the drivers is: 8.15.10.2104. When I tried to upgrade it via Intel, they sent me to Dell to upgrade. I tried a system analysis but am lost as to which driver I need to upgrade. Can
&nbspyou tell me what to look for in the analytics list? Thank you.

/23/2014 12:02:06PMAgent (Ishan K): "Joanne, I am sorry to say that the drivers which you require are not availbale on website for download"
01/23/2014 12:02:21PMAgent (Ishan K): "I have searched the entire list of drivers for your laptop but the suitable one is not there"




skydrive

09. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have been uploading pictures from my Samsung WB250F camera for over a month; now I get "upload failed. Upload again or connect to other networks".  I tried SkyDrive on Dell Inspiron 2020 on another Dell Inspiron 1440 computer; same results.  I used a different router, different DSL provider, Vista instead of Windows 8.1 preview; same results.  I can upload pictures using Evernote and Picasa.  Any suggestions?

WindowsLive has nevers sent my e-mails. Get message box about incorrect server

05. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
In the 2 years I've had WindowsLive, I've never once been able to send an e-mail through it, yet it constantly pops up whenever I click an e-mail address or a "send us a message" link on a site.  I have to wait for it to pop up then click it off and type the e-mail address in manually. 
When I do try to use WindowsLive I always get a pop up message that says the Server is incorrect. It doesn't tell me what to do and I don't 
have a clue what as to what I'm supposed to do. 

Can anyone please tell me?  If it helps, I use a Dell Inspiron desktop running Windows7.  GoogleChrome is my browser as I've had too many 
problems with IE. (it still works for some sites). I had this problem when I still used IE.  Thanks to all who can help.


                                                                                                                                   Jaz


DEVICE DRIVER for HP printer

27. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I am trying to use an "old" HP OfficeJet G85 with my relatively new Dell Inspiron. I believe I am running Windows 7 (how can I make sure when the bill of sale does not specify?).  Anyway the HP I was using needs a new Printer head so I decided to try the G85. I keep getting messages that the driver devices are not present and can not be received. I got a Windows Update error 80246008, but could not follow the instructions they were a "bit" involved for me. Please help. Thanks, ValPyg45