Why doesWindows Live persistently state that it cannot find the host at the e-mail service I regularly use; also why am I unable to send or reply to email?

26. November 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , , ,
Hello, Everyone--

Though Windows Live Mail has my photo and correct name, recently
whenever I attempted to logon with the password I was using for years,
I constantly was sent an "Incorrect Password" response!

So I created a new password. 
BUT when my *** Email address is removed for privacy *** floats up,
and I click in my newly created password, I get the same "incorrect" feedback.

I am pasting in right here what happens when I try to send or receive mail :

Unable to send or receive messages for the Live (marlem388) account.

Subject 'And Now What?'
Windows Live Mail Error ID: 0x80048849

The host '*** Email address is removed for privacy ***' could not be found. Please verify that you have entered the server name correctly.

Subject 'weird'
Server:  *** Email address is removed for privacy ***Windows Live Mail Error ID: 0x800CCC0D
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 11003

HOWEVER, according to my default email account with att.net, 
my SMTP Server/Port Port (Outbound att.net) is 465--NOT 25!
My POP server/ Inbound att.net is 995.
There my SSL shows YES.
--And my Protocol Type is POP3.

Can some technically proficient person figure this out, please?

Thank you for your consideration,
Mara L. Cunningham

*** Email address is removed for privacy *** why am i on internet restrictions

26. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , ,

my youtube facebook google profile have been compromised im not on live anymore..

 

also im restricted and blocked from live feed on the internet what can i do?

Help – Being hacked – Going in circles

12. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,
Hello,
After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us
Sincerely,
Ela
Online Safety Team



--- Original Message ---
<removed by the moderator>
 
Gentlemen:
As you can see from the correspondence below I am having difficulty finding someone who can help me.
I can’t get into my account to change information. I continually get a message that states my profile is unavailable.
I have been hacked several times and I need to correct my name. I would like to close this account but retain may name, “samtaxman”, and use it on a brand new account. I have downloaded my contact as a csv file so they may be imported. There just seems to be too many issues with this account. I have had it for over 25 years now.
Please advise me if I may or you can create me a new account with the same name and delete the old one.

<removed by the moderaotr>


After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Account Public Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern.

You may post your concern through the following link:

http://answers.microsoft.com/en-us/windowslive/forum/liveid-signin


Sincerely,

Alice
Online Safety Team



<removed by the moderator>

--- Original Message ---
 
Please note I have changed my password but when I go to Preferences and select Edit Name I get the following message and I am unable to do anything.
Microsoft account
      • Help
      • Feedback
    Sam Stein
    This profile is temporarily unavailable
    You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.
    If you are still not sure why your Profile is unavailable, please contact Windows Live support for additional assistance.
    I don’t know how to get passed this or where to go to reactivate my account.
    Where do I go from here?
    Sam
    <removed by the moderator>
     
    Hello,

    For the quickest resolution, please go to https://account.live.com/resetpassword.aspx. From there, you can prove your account ownership, get a new password, and reactivate your account. Please note that due to the nature of a hacked account and for your security, you need to pass the validation process for us to recover the account for you.

    Please let me know if you have any questions

    Sincerely,

    Online Safety Team



    --- Original Message ---
    <removed by the  moderator>
    Johnette:
    Thank you for a response I can begin to understand.
    Please not the following:
    1. My account has be hacked several times and apparently changing the password is not enough to keep the invaders out.
    2. My user name has bee change and I cannot get in to change it back. I did not change it to Sam Squirt. If was Sam Stein which is an alias I used to prevent my real name from being published on line. When I attempt to edit it, it keeps telling me my account is temporarily unavailable. I can not get in to modify or change anything other then my password.
    3. With respect to SkyDrive I don’t even have a clue as to what this is let alone post pictures on line. I did not create this so please feel free to close, delete or remove it, in it’s entirety.
    4. All I would like to continue to use is basic Hot Mail and the associated calendar and contact list. I do not get involved with any of the Social Media sites as I believe people are taking a sever chance publishing their personal information on such sites.
    5. My request was to completely wipe out my existing Hot Mail account and allow me to create a new account while retaining my email address of *** Email address is removed for privacy ***. I haven’t cancelled the account from my side as I do not want to lose my email address which I have had for more years then I can remember.
    Finally I don’t know if you can help me or if you can direct me to some who can.
    Thank you in advance.

    <removed by the moderator>

     

    Hello,

    Thank you for the request to reactivate your accounts.

    We understand that you are encountering some issues when you try to access your Profile account. Upon further investigation, we found out that it was already deleted. Due to this reason we are unable to assists you with your request. But you can always create a new Profile account.

    Please refer to this link for step by step directions to set up your account:
    http://explore.live.com/windows-live-profile

    With regards to your Microsoft SkyDrive account, we have determined that it was closed due to contents which are in violation of our Terms of use. Due to this reason, we ask that you please review your photos and remove within 48 hours those that violate our policy. If any content that violates these terms remains on your Microsoft SkyDrive page after 48 hours, we will unfortunately have to close your account.

    Here’s an example of what needs to be removed:

    https://admin.services.skydrive.live.com/documentdetails.aspx/Sam%20from%20Squirt/Sucking2.jpg?cid=61a808b53c713e49


    This is just an example of a photo considered to be inappropriate. Please review all of your photos and remove any that violate our policy. Some examples of what isn’t permitted include pictures of babies or small children where genitalia is exposed, or pictures of children or adults that depict any partial or full nudity.

    You may delete files from your SkyDrive account by following these instructions:

    How to delete Files/Photos:
    1. Sign in to SkyDrive.live.com using your Microsoft Account and password.
    2. Select the location of the photos/folder you wish to delete by clicking the checkbox beside each folder/file name.
    3. Then on the Right Side Panel click Delete.
    4. Select Yes on the prompt to confirm deletion.

    You may also set the files/folders to Private by following these instructions:

    How to set Files/Folders to Private:
    1. Sign in to SkyDrive.live.com using your Microsoft Account and password.
    2. Navigate to the Shared folder that contains the offending file..
    3. Select the file to be removed by clicking the checkbox beside the folder/file name.
    4. Then on the options shown on the Right Side Panel ,under Sharing, click on Share.
    5. Select Don't Share this folder on the pop up window or you can click the "x" mark besides every sharing option.


    Thanks for your understanding and for helping us provide a safe and enjoyable experience for everyone.

    Johnette
    Online Safety Team




    --- Original Message ---
    <removed by the moderator>
     
    Service:
    SkyDrive Account or Profile Activation

    What type of problem do you have?
    Full name:
    Sam Stein

    The e-mail address for us to send a response:
    <re;moved by the moderator>

    Primary email address or member ID associated with the account that you are reporting:
    <removed by the moderator>



    Which operating system are you using?: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

    Which browser are you using: IE9

    Location: en-us - English (United States)

    Type of Support: E-mail Support

    Browser Default Language: en-US



    <removed by the moderator>

    i cannot send a email with more than 5 attachments need help

    07. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , ,
    You can only have 5 attachments. Please remove some files and try again.
      it has only  just started doing it in the past week cannot work out the problem

     

    [Moved from feedback]

    Window live mail- quota warning

    06. November 2012 · Write a comment · Categories: livemail · Tags: , , , , , ,

    I am getting a quota warning from the Postmaster in my Windows Live Mail. I have removed lots of mail to storage but I am still gettting this message.  What should I do?

     

    [Moved from feedback]

    HOW TO COMPLAIN ABOUT MY EMAIL BLOCKAGE

    03. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,
    I AM EIGHTY TWO YOU WILL NOT RECOGNIZE ME 
    YOU JUST SEND ME ROUND IN CIRCLES ;YOU ARE SO STUPID  
    I CANNOT USE MY NAME 
    BECAUSE YOU SAY IT IS TAKEN 
    I KNOW THAT IT IS TAKEN ,BY ME 
    YOU DUMBBELLS 
    PLEASE GET YOUR ACT TOGETHER ;THIS HAS BEEN GOING FOR 6 MONTHS NOW 
    IT IS SO MADDENING 
    YOUR QUESTIONS ARE INSANE  ;I DO NOT KNOW WHERE TO COMPLAIN 
     HAD TO PAY YAHOO TO BE ABLE TO SEND E-MAILS 
    I HAVE CANCER ;IT IS A DISASTER 

    I KNOW I WILL GET NO ANSWER ,
     
    [Moved from feedback]

    new address

    30. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
    Hi Microsoft,
    one of the options avaliable in my profile page that i can change my address. but the question if i changed to new name from my old account, this means, if people send me e.mail to old one i will recieve in the new one normaly or what??
    waiting ur feedback
    Rabab

    can some one please tell me how i can change my hotmail name and keep my hotmail address

    29. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , ,
    can anyone help me here (i am going nuts) ineed to change my hotmail name but keep my hotmail address


    many thanks
     
    [Moved from feedback]

    Hotmail Down?!

    15. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,

    When will hotmail be fixed? I need my emails. Grrrr

     

    [Moved from feedback]

    WHY THE **** DO YOU NOT LISTEN TO YOUR CUSTOMERS?

    14. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
    I AM FEED UIP OF GOING ROUND IN CIRCLES ANSWERING THE SAME QUESTIONS EVERY NIGHT GETTING LINKS FROM YOU I CANT OPEN ALL I WANT IS A PASSWORD SO I CAN GET TO MY HOTMAIL.COM ACCOUNT WHICH KEEPS GETTING BLOCKED BECAUSE LINKS DONT WORK IS THAT SUCH A BIG DEAL TO ASK I SUPPOSE IT WILL TAKE ANOTHER WEEK BEFORE YOU ANSWER THIS THE EMAIL ADDRESS IN QUESTION IS *** Email address is removed for privacy *** you have sent links and answers to both  *** Email address is removed for privacy *** and *** Email address is removed for privacy *** PLEASE dont tell me the problem is my end because you are the ones that are telling me what to do. Please reply without a link so I can read it as your helpdesk will just send me round in circles again as according to them last srx that was sent me to thoose sites was not valid! I am 60 years old and just get by using PC I am not a computer wizard I wish I was then perhaps I would not have had to put up with this for the last two weeks.
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