Outlook 2011 Mac keeps asking for password using Microsoft 365 account

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
We have several Mac computers in our office running Mountain Lion and Outlook 2011.  Outlook keeps asking for the Exchange 365 password.  We've tried reinstalling Outlook and rebuilding the 365 profile and the problem keeps happening.  We are about to give up on Outlook and just use Apple Mail.  Any ideas what is going on here?

cannot paste text from parallels into email

06. May 2013 · Write a comment · Categories: Outlook for Mac
I often copy/paste hyperlinks from a Windows server path into Outlook:Mac 2011. I do this up to 15 times a day, and all of the sudden it isn't working.
It will only paste from things that I have copied in the Mac platform and not through Parallels. Any ideas? Did I change a setting somewhere?
Thanks

cannot paste text from parallels into email

06. May 2013 · Write a comment · Categories: Outlook for Mac
I often copy/paste hyperlinks from a Windows server path into Outlook:Mac 2011. I do this up to 15 times a day, and all of the sudden it isn't working.
It will only paste from things that I have copied in the Mac platform and not through Parallels. Any ideas? Did I change a setting somewhere?
Thanks

Mac Outlook 2011 Users unable to view PDF files sent via webmail.

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have users in my work environment who created emails with a .PDF attachment in webmail. They sent the email to coworkers and the end users with Mac OS Outlook 2011 are unable to open the PDF files. Windows 7 users with Outlook 2010 are able to open the PDF files just fine. I have both a Windows 7 laptop and a MacBook Pro with 10.7.5 OS all fully updated and get the same issue. This almost appears to be an encoding/decoding error. Just to throw another piece into the puzzle if the user or myself forward the email back to ourselves we are able to open the PDF just fine.... 

The exact error we get is as follows:

"Acrobat could not open "******.PDF" because it is either not a supported file type or because the file has been damaged (for example, it was sent as in email attachment and wasn't correctly decoded).

Does anyone have any ideas? 

Mac Outlook 2011 Users unable to view PDF files sent via webmail.

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have users in my work environment who created emails with a .PDF attachment in webmail. They sent the email to coworkers and the end users with Mac OS Outlook 2011 are unable to open the PDF files. Windows 7 users with Outlook 2010 are able to open the PDF files just fine. I have both a Windows 7 laptop and a MacBook Pro with 10.7.5 OS all fully updated and get the same issue. This almost appears to be an encoding/decoding error. Just to throw another piece into the puzzle if the user or myself forward the email back to ourselves we are able to open the PDF just fine.... 

The exact error we get is as follows:

"Acrobat could not open "******.PDF" because it is either not a supported file type or because the file has been damaged (for example, it was sent as in email attachment and wasn't correctly decoded).

Does anyone have any ideas? 

Outlook Sent Email date error.

06. May 2013 · Write a comment · Categories: Outlook for Mac
When I search recent emails, all emails are listed as January 1, 1904.  Which makes searching for recent emails complicated.  Does anyone know how to fix this?

trying to activate my microsoft outlook but it said my product code is wrong

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
Good day.

I bought Microsoft Office: Mac 2011 and as I wanted to set up my outlook profile it asked for the product code. As I entered it it said it is not the correct code am I using the correct code of is there an alternative. 

Best regards,

Chris-Mari Bouchaud

trying to activate my microsoft outlook but it said my product code is wrong

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags:
Good day.

I bought Microsoft Office: Mac 2011 and as I wanted to set up my outlook profile it asked for the product code. As I entered it it said it is not the correct code am I using the correct code of is there an alternative. 

Best regards,

Chris-Mari Bouchaud

How do I stop reminders to meetings I wasn’t invited to?

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have recurring reminders pop up every day for meetings that I didn't call and to which I wasn't even invited.
I dismiss them every day.  I have cleared the cache (or tried) for the offending calendar (one for a meeting room that we have) but that doesn't work.
I can't edit the events because I didn't create them.

Any suggestions?

Outlook for Mac 14.3.2 (130206)
OSX 10.8.3

Exchange Server 2010

How do I stop reminders to meetings I wasn’t invited to?

06. May 2013 · Write a comment · Categories: Outlook for Mac
I have recurring reminders pop up every day for meetings that I didn't call and to which I wasn't even invited.
I dismiss them every day.  I have cleared the cache (or tried) for the offending calendar (one for a meeting room that we have) but that doesn't work.
I can't edit the events because I didn't create them.

Any suggestions?

Outlook for Mac 14.3.2 (130206)
OSX 10.8.3

Exchange Server 2010
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