Outlook for Mac › Page 351 › Question about Outlook Express

Outlook for mac 2011 (14.3.9) no longer syncing with ical and address book on OSX Moutain Lion (10.8.5)

29. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: address book, SP1, sync services

Hi there

I hope someone can shed some light on this. after several days trawling forums and searches, deleting plist files etcI am still none the wiser.

I have a new iphone on ios7 thats syncing happily with icloud and apple address book and ical on my mac. no problem here at all

the problem comes with outlook 2011 which i love. in previous versions (SP1) i could set up sync services, click sync and hey presto it would swap info with address book and calendar which then in turn would icloud back to the iphone - happy days.

this has now stopped working. I can't tell if this is an error on my part or not but it seems unlikely. Now when i click on the sync button i get a greyed message(no devices syncing) see attached. try as i might i can't get this to revert back to "sync"

Long story short, if this is an inherent problem with the latest service pack, can i simply uninstall and re-install SP1 which is still available or will i now have to stop using outlook 2011 for mac as its been rendered as much use as a 3 legged donkey. I am reluctant to do so as i feel cloud based mail or mac mail services are both hugely lacking when compared to outlook but what choice is there when it can't update to my other devices?

Moreover is the rumoured outlook for mac 2014 going to re-instate the sync capability?? it seems ludicrous to have it working before then un-do it? surely thats a backwards step in anybody's book??

I hope someone can clear this up for me once and for all

Thanks

snooze choices grayed out after Microsoft update

29. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: microsoft, Office Reminders Snooze

I'm running Office 2011 on Apple OS X 10.6. I just installed Microsoft update 14.3.9 and after that, I see that my Office Reminders Snooze dropdown options are all grayed out - no way to select any of the timed snooze options. How do I fix this?

Can’t sync iPhone 5 to Outlook Mac 2011 since OS upgrade

28. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: Mac Air, Outlook calendar, Outlook Mac, sync

Hi. Up until the recent OS upgrade for my Mac Air, I was happily able to sync (via cable) my Outlook Calendar and Contacts quite happily (via iTunes). However, now I can't get anything to sync, and Apple support claim it's down to MS. I'm then forced to use their iCloud which I don't want.

Does anyone have a fix for this?

After Outlook 2011 Upgrade (14.2.2), identies/databases can not be rebuilt.

28. November 2013 · Write a comment · Categories: Outlook for Mac

I have repaired permissions; restarted the iMac; launched Outlook; got a message saying the database was corrupt and needs to be rebuilt; rebuilt database; database rebuild fails.

I have also tried to make a new identity from the Microsoft Database Utility only to be told that it can't make a new identity.

iMac, Mac OS X 10.7.5
2.5GHz i5, 8GB RAM

I am now at a loss as to where to go next.

Constant new Login required in Outlook for Mac 2011 after update to OS X 10.9 Mavericks

28. November 2013 · Write a comment · Categories: Outlook for Mac

After updating to OS X 10.9 always after a certain time the following error message appears:

Momentary no messages can be received. The server for account "xyz" has the error "Connection is closed 13". Possibly username/Password or your security settings are incorrect. Would you like to reenter password?

After reentering password sometimes Outlook works and sometimes i have to end outlook completely and restart. Also sometimes in the general settings of account the preset password disappears and I have to reenter it there as well.

Enable connection with SSL is activated for both entry and exit server.

Before updating to the new OS Outlook was working flawless.

Any suggestions? Thanks.

POP account does not show up as separate folder in unified Inbox

28. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: pop account, unified inbox

I have a couple of IMAP accounts in Outlook for Mac and they show up as separate folders in the unified Inbox - just as it should be. Now I added a POP account - and it does not show up as separate folder in the unified inbox. The emails are only visible when I click onto the Inbox folder icon as such, mixed up with all the other emails from all the other accounts.

Is this normal in Outlook for Mac or can there anything be done to fix this? (I'd like to add that when I do the same in Mail for OS X - adding a POP account to existing IMAP accounts - this POP account does get a separate folder in the unified inbox.

Office for Mac Update 14.3.9 install problem

28. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: Microsoft database Daemon, Office for Mac Update, Outlook

During the install process of the update and automatic closing of Outlook, Excel, Safari, etc., Microsoft Database Daemon and SyncServicesAgent won't close and I can't figure out how to. They appear to be part of Outlook. Any suggestions? Thanks!

Outlook 2011 and IMAP sync issues with Mavericks

28. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: Mavericks

I have been using Apple mail but after a "new install" of Mavericks I decided to change to Outlook 2011. I have patched to 14.3.9 and the program simply doesn't sync IMAP emails correctly. I have 3 IMAP accounts and if I send an email from any one of those accounts to all the others it can take upwards of 30 minutes or more to sync the emails in the boxes without manual intervention. If I click on each email account in outlook then it will download them immediately. If I click on send receive it will download them immediately. I notice that only the Default email account will "automatically" sync and that is slow and sometimes works, sometimes don't. Here is what I have tried to remedy

I unchecked the AppNap in the outlook file get info

I allowed all incoming connections via the OSX firewall

I have rebuilt and replaced identities several times and did a clean install of mavericks and outlook

I have changed the default email account around

I have changed the scheduled sync settings

Any advice is appreciated as I have had no luck searching on this issue

Lost email and email accounts

27. November 2013 · Write a comment · Categories: Outlook for Mac

One day out of the blue, my email and email accounts were gone when I opened my Outlook for Mac 2011. After a period of stress, I reinstall the missing email accounts. My Exchange account came back fully populated with sub folders and email but my Comcast account only partially re-stored. In fact all previous email in my "inbox" was gone with the exception of the current messages that day....all previous emil from days past was gone.

Upon reading about "identities" I was wondering if this may be the problem. I now have 2 identities: Identity 1 Today 9:10 am and Main Identity Nov 24 2013. What does this mean?

Any help would be greatly appreciated.

“Turn Off Office Reminders” doesn’t appear to work?

27. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: notification system, Office Reminders

I would like to turn off the reminder pop-up from Outlook, I am referring to the pop-up that I believe is not related to the Apple system notification system. I see an option on the Outlook menu called "Turn Off Office Reminders". I click on this and it does not appear to do anything. When I click on "Work Offline" a tick mark appears next to it to indicate that it has been selected. The "Turn Off Office Reminders does not do this"? Is this a bug? I am running the latest updates - just downloaded one last week. If this is a bug, is there a workaround to prevent the pop-ups? Thanks,

Question about Outlook Express