Windows Live Mail FAQ
My Hotmail account didn't receive e-mail notification from apple. whilst, there is notification that e-mail has been sent to my hotmail accound by apple administration.
Can you help me.
Thank you
Windows8 & WindowsPhone8 has resulted in a problem with my ******@msn.com account that I have been using since 1995.
Tablet & PC:
Outlook.com will sync the Mail, Calendar & Contacts upon initial setup/install or reset. After that outlook.com will NOT sync the Mail. It will however, sync the Calendar & Contacts.
This has been the case since the launch of Windows8. Mail did sync in the Windows8 Developer Preview my Asus EP121.
Nokia920:
Outlook.com has synced flawlessly since the launch of the Nokia920.
On the morning of Friday August 9th something happened. I notice the phone was hot and the battery was almost dead after an hour. Under Settings/email+accounts, the Microsoft account ******@msn.com was continuously syncing. This drained the battery. Upon plugging in the charger, the red battery alert displayed and continued to display till Saturday night. Outlook.com's syncing drained the battery as fast as it could charge. The phone was unusable Friday and Saturday. I did a soft reset to no avail. I then did a hard reset. The spinning cogs spun all Saturday evening and night till Sunday morning. Once I signed into Microsoft account ******@msn.com it started to sync. Only the Calendar and Contacts were successful. Mail tries but will not sync.
I have now spent uncountable hours trying to find a fix. I went to the Microsoft Store in Toronto and basically was told that I am SOL.
Is it something unique to my ******@msn.com account? I removed my sim card and installed my wife's sim from her iPhone. I did a hard reset (Settings/about/reset your phone) and same thing, Mail will not sync. My wife has a ******@Hotmail.com account.
I then opened a new Microsoft account ******@live.com. I did a hard reset (Settings/about/reset your phone) and signed in under my new ******@live.com Microsoft account. I then added my ******@msn.com email account. I tried in both the 'Outlook' and the 'Hotmail'. Only Contacts and Calendar are successful. I have tried numerous other ways and configurations to no avail.
Is there any way that someone at MS can look at my ******@msn.com account? Maybe there is a problem with @msn.com regarding it's mail server or router or cables or software or settings at your end.
It is such a shame. The Windows8 eco-system is by far the finest. I have convinced so many companies, friends and relatives to adopt. Without exception, everyone that I have demonstrated the window8 eco-system to ask, 'why doesn't anyone know about it?'.
I know that there have been issues with outlook/Hotmail (and by the look of the community messages so are lots of other people still) and I read that these issues have been rectified and now according to your service status all system are "running normal". BUT I am having issues (have been for the last 2 days) Mail app on windows 8 keeps coming up "couldn't sync messages", I have uninstalled and reinstalled and still not working with my Hotmail account. Thru frustration I signed up for a Gmail account and added this to the mail app in windows 8 and it works perfectly? So I don't have a problem with the app or my computer. I am also experiencing the same issue with iPhone and ipad and I have also deleted and reinstalled Hotmail account but still experiencing issues (added Gmail and it works perfectly also).
I have been having intermittent connection & sync issues with outlook 2013 (same Hotmail address) on my computer over this period as well, but cant rely on this at the moment.
There must be an issue with my individual Hotmail account service, and from what I am reading I am not alone. I require this to be fixed and require a Microsoft support person to investigate and come back to me with a solution/fix.
I went to the Apple Store yesterday because my recent messages were not updating after the Outlook outage this week was reported to be solved. They re-installed all software. Then using the setting for syncing first 1 day and then 3, my phone seemed to be showing the emails properly. Changing to syncing for 2 weeks also worked. But it will not work when I change the setting to 1 month. When I try for No Limit, it just spins and spins and then is unable to download.
Today and I can't even go back successfully to the setting for syncing 2 weeks, so I cannot see the most recent emails. It is only showing me Aug 3-8.
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