reset Windows Live ID password

27. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

I received an email from Microsoft Account Team with the title ' Microsoft Account Password Reset‏' , though I have not requested for the password reset at all. I am a bit suspicious about this email as the sender has a funny hotmail account. Below is the instruction followed by 2 URLs to click on either to confirm or to cancel the reset.

I did not take any action yet before I confirm that it is safe to do so.

 

 

Did you request a Password Reset? Someone requested a reset for your Windows Live ID password. Follow the instructions below to reset your password, or to cancel your password reset request or to disable your account

 

Just wonder if this is the legitimate email sent by the Microsoft Team and how did someone request for a reset other than myself . Any help will be appreciated. 

Profile Blocked

26. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
This is the message I get when I'm trying to look at my profile: "This profile is temporarily unavailable
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.

If you are still not sure why your Profile is unavailable, pleasecontact Windows Live support for additional assistance."

And I did contact windows live support and the response was that I have not violated any code of conduct and that if I did it has been deleted so that they don't see why am I being blocked.. Could please help me with this issue also it says that I can create another profile but will my email account be deactivated because I really want to keep my current email..

Deleted Outlook.com account still receiving calendar notification emails.

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Hi, I used to have a windows live id with my email address. I do not use this live id anymore, and now does not exist . However i am still getting calendar notification emails being sent to this address. 

I obviously can't access my account to stop these from being sent, but if it's a deleted account i don't expect to be receiving these emails! 

Please do something!!Stop them!! 

 I know the calendar can be removed from your server and should stop receiving unwanted calendar notifications.

Thank you

 

 

outlook.com ID verification

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Please help!  I have a perental block on my outlook accout and cannot access it.  I have faxed and mailed a copy of my ID to Windows Live ID Child Age Verification and have a case number for this problem.  I have tried calling in on the 800 microsoft number and cannot get through to support for outlook.  Please help thank you 

I can not change my profile and get the following message.

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.

My profile is temporarily unavailable

19. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
This profile is temporarily unavailable

I see this when I access to my personal profile:
 
This profile is temporarily unavailable
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.
If you are still not sure why your Profile is unavailable, please contact Windows Live support for additional assistance.
 
I contacted Windows Live support but they gave me this reply:
 

Hello,

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/en-us


Sincerely,

Ian
Online Safety Team

 
I have no problem with signing in Skydrive via browers. Please check.
 
Thanks.

Windows Live ID Child Age Verification Date Error

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Good Morning,

 

My father has an Outlook.com e-mail account; and while helping him to make some updates to his account, I erroneously entered a birthdate year of 2013.  He is actually 80 years old and is now locked out of his account until Microsoft receives a parent's permission. 

 

I just created this new Outlook.com account in my name to post this message and get assistance.  There is no "live Support" from Microsoft for this topic; and a call to Microsoft tech support's phone numbers sat on endless hold...

 

My father's account was originally established under WebTV many many years ago; and a simple check of his existing billing account will reflect the age of the account and the credit card information that it is billed to in his name to correct my error above.

 

What is the quickest and easiest way for me to have his account updated to reflect his correct age to allow him to again access his account normally?  I have instructions of sending a fax or postal mailing; but I'm not confident of that "blind" approach without some sort of trouble ticket to reference and track.  The on-line option of providing a credit card number does not work on his account; probably because he had a "child account" set-up for my late mother that we don't have access to.

 

Thanks,

Brian

 

 

Unable to sign in Windows Live ID

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi,
I've been unable to access my windows Live ID/hotmail for the past 3 weeks.
First, I was told my password was incorrect (which cannot be true since I was using it the night before this problem started).
So, assuming I was hacked or whatever, I tried to reset my password, through all 3 options (secondary email, security question, account verification)
It always ends up with the same error:

There's a temporary problem
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

Even after contacting Microsoft help channel (solutions suggested include going through the 3 reset options AGAIN, Resetting browser setting), there is still no valid solution is sight.

Anyone else with the same problem? or anyone with a solution?

i cant log in in my account

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
iam having trouble to log in in my account of hotmail. i did everything to get my email back  Step 1 : Once you are there, you may have to sign in using an alternate working email address or a temporary account that you will use to communicate with Windows Live ID support.  Step 2 : After that, you will have to fill out the form and then you will receive an email with an SRX ID within 24 hours upon submitting the request, that you will later use for reference.  Step 3 : Once you received the confirmation email that will be coming from Windows Live ID support, you can see a link below which will need to click to communicate with them. and when i sand the email to an alternative email is asking them to change their info 
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