Profile Blocked

26. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
This is the message I get when I'm trying to look at my profile: "This profile is temporarily unavailable
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.

If you are still not sure why your Profile is unavailable, pleasecontact Windows Live support for additional assistance."

And I did contact windows live support and the response was that I have not violated any code of conduct and that if I did it has been deleted so that they don't see why am I being blocked.. Could please help me with this issue also it says that I can create another profile but will my email account be deactivated because I really want to keep my current email..

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft’s Terms of Use agreement or Code of Conduct.

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

I received the notification a day or so ago that my SkyDrive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. It really surprised me to see this, because I only use Skydrive for homework. I haven't been on SkyDrive for a couple of weeks due to travelling, so I don't see how I could have violated anything. It's really frustrating to have this happen without warning or notice and without the option to look at my account and try to fix the issue. If you could please look into this, I would great appreciate it. Thank you for your time.


Aaron

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft’s Terms of Use agreement or Code of Conduct.

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

How can I get my account opened?  I do not believe I have anything on there that would be in violation and if so I would be more than happy to delete it.  the account is *** Email address is removed for privacy ***

 

Thank you in advance for your help!

 

Tom

skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Error received: ” “Your account has been shut down” when accessing SkyDrive account

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Original Title: skydrive

 

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket <removed by moderator>...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  <removed by moderator>...


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Skydrive locked out – Microsoft Code issue?

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

can’t access skydrive account

17. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello, I got this message from Microsoft:
We have received a recent request to reactivate your account, however,
when we checked we noticed that your account does not appear to be
closed. We have also reexamined the content and have determined that
the files are not in violation of the Microsoft COC or TOU. If you are
still unable to access the account there may be a technical issue with
it. You can contact the technical support team at
http://answers.microsoft.com/en-us
But, when I try to connect to skydrive, I get this:
Your account has been shut down

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a re-instatement of your account, please contact customer support. If your account is eligible for re-instatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down.

For a complete description of content that is not allowed on Microsoft services, please visit our Code of Conduct at: Code of Conduct.


Thanks!
Dan

cannot access my windows profile

31. August 2013 · Write a comment · Categories: livemail · Tags: , ,
This profile is temporarily unavailable
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.

If you are still not sure why your Profile is unavailable, please contact Windows Live support for additional assistance.

This was the response from support:

Hello,

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/en-us


Sincerely,

Ian
Online Safety Team

Skydrive Shutdown – Why

19. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi I woke up this morning and was greeted by a message saying my account had been shut down! I have no understanding why or way to amend the alleged issue. Please help.

Mark

Your account has been shut down

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a re-instatement of your account, please contact customer support. If your account is eligible for re-instatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down.

For a complete description of content that is not allowed on Microsoft services, please visit our Code of Conduct at: Code of Conduct.

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