My credit card information changed so I need use the new information for my subscriptions. But, you've told me to go to the Community Forum. That is the only choice and not really appropriate for handling payment information. I need to communicate the correct information to billing not an open forum. What should I do?

 

This Outlook email account is not receiving mail because Microsoft has not fixed it yet, so you cannot notify me on this email address. Please use the alternate email attached to this address or text to the phone. Thank you.

Hi everyone, my email address has been hacked and I have a lot of private information and subscriptions including my xbox live account which has also been hacked. I have tried the password reset method, but whenever I sign in it gives me the "Someone has been on your account" page rather than my emails. This is a very stressful and frustrating situation and I have talked to two different microsoft agents about the issue. I use my email address for work and as well as my subscriptions to my hobbies. I really need some help getting the account back.

Thank you everyone for your time and concern
Hi I apologise for starting a new thread about this but I have already posted about this before, was asked in a Private Message by a Mod to provide my PUID and then nothing was ever done, no contact nothing afterwards. When I go to deactivate my account I'm told I cannot due to billing and to cancel my subscriptions. I have never been subscribed to anything on MSN/Hotmail so could someone please help and follow it through this time?

Thanks in advance.
Hi Folks;

I recently purchased an IMAC and I am currently using Microsoft 365.  When I downloaded one of my subscriptions to my IMAC for some reason my Outlook doesn't want to get my emails. It said go under Tools and add an account well that option is simply not there. Please help. The version of Microsoft is 2011 since 2013 is not available for Macs
Hi Folks;

I recently purchased an IMAC and I am currently using Microsoft 365.  When I downloaded one of my subscriptions to my IMAC for some reason my Outlook doesn't want to get my emails. It said go under Tools and add an account well that option is simply not there. Please help. The version of Microsoft is 2011 since 2013 is not available for Macs
I've currently got quite an issue of which I am worried about.

I have in the past made a few Xbox LIVE accounts which I have gave up on in the end, and I think some of them have 'auto-renew' on with Xbox LIVE subscriptions. The problem I've got really is that I cannot remember the emails that are linked to them, but can just about remember some of the gamertags (but not all gamertags).

What I need doing is stopping any Xbox LIVE account subscriptions that have the 'auto-renew' switched on. And if possible if all of my Xbox LIVE accounts can be deleted, except for the one I regularly use.

Is it possible Microsoft and Xbox can locate all Xbox LIVE accounts created from my internet connection? Or is there any other way?

I hope the problem can be resolved.