11. June 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Hello, 

I am writing this message as Support have recommended I start a new thread so assistance can be provided. I have not been able to send email now for 3 days. Delivery notification status states that my email was blocked by Spamcop.

Help would be GREATLY appreciated! 

I've recently moved all my personal email to Hotmail and I'm getting responses from Spamcop to say that the email server I'm using is being blocked as its been reported as sending spam:

 - These recipients of your message have been processed by the mail server:

*** Email address is removed for privacy ***; Failed; 5.3.0 (other or undefined mail system status)

    Remote MTA mail.02.net: network error

 - SMTP protocol diagnostic: 550 mail not accepted from blacklisted IP address, see: http://spamcop.net/bl.shtml [65.20.0.50]

I realise that the server may be off the blacklist in 24 hours or so, but its very inconvenient.  How can I escalate this and what is Microsoft doing to prevent this?

 

Thanks