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Loss of Icons on Outlook page

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: different computer, Outlook, recommended actions, service provider

I previously asked this question and have carried out the following recommended actions.

After a break in a computer free zone I have carried out the following tests as recommended.

1. Accessing my Outlook a/c using a different computer and different service provider. Outlook is O.K

Accessing my account using my computer and using a different service provider. Outlook is corrupt.
Cache/cookiies cleared from Firefox 24. Outlook is corrupt
Latest version of Firefox is installed. Outlook is corrupt.

The conclusion I would draw from this is that the problem originates in my computer.

Is there anything else I can try?

Password Problem

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook, password problem

I am on my wife's PC trying to reset her Outlook email/account on her new hard drive after the old one crashed. Since it was installed, she can't access her account using her old password. I have tried several times get a new password, filled in the security codes gave Outlook my own Hotmail/Outlook address so they can email me to get a new password, but the options are not working. How can I do what was once a simple process?

outlook 2013 not receiving outlook.com alias emails

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Alias, Outlook, POP accounts

Hi,
I had a primary outlook.com address and one alias and set these up as separate outlook 2013 pop accounts (because I wanted the alias emails to go to a different .pst file) and it was all working fine. Then I set up an additional alias and now the first and second aliases won't download to outlook 2013. I am still getting emails to their relevant folders on outlook.com but outlook 2013 won't download them via pop any longer - it only downloads my primary outlook.com emails. I'm not sure if outlook 2013 is the problem or if its the outlook.com aliases. I've tried removing and setting up the accounts again on outlook 2013 with no success. Please help!
JK

Outlook not receiving email from my yahoo email account

23. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: my yahoo, Outlook

This is the third time in a year Outlook arbitrarily stops retrieving/receiving emails from one of my yahoo accounts. The previous two times I was unable to get it to work and Microsoft tech people also had a difficult time getting it to work, but they eventually were able to. Do you know why this keeps happening? And why I can't get it to work again when it does happen? And, most importantly, how I'/we can get it to work?

Thanks.

Chris

Outlook 2013 & Mail not working after upgrading to Window 8.1

23. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook, Outlook account

After upgrading from Window 8.1 release preview to Windows 8.1 last Friday I had to reinstall all apps including my Office 2013. I then setup my Outlook account again and linked it to my Hotmail account. It seemed to be ok, but after downloading a small percentage of my emails it just disconnects and no matter what I do refuses to reconnect to the blu-m.Hotmail.com server. I have spend 2 days with the Microsoft support team trying to resolve but with no luck. I have the same issue with the Mail client that comes with Windows 8.1. If however I set the account to only download the last 30 days worth of email, it connects fine. I can connect to the Outlook.com service without any problems via IE, but not Outlook 2013 or the Mail client.

Outlook 2011 Sync Services is not showing any services!

22. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: Outlook, sync services

Hi,

I just have installed Microsoft Office 2011 on my Mac and configured Outlook with my IMAP account. Now according to some online guidance, I tried to access my Mac contacts from Outlook through Sync Services. But my Sync Services window shows this:

Can anyone please suggest how I can fix this and see all my Mac Address Book, iCal etc. here?

Apple mai not exporting to outlook 2011

22. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: Apple Mail, Import Option, mac book pro, Outlook

I upgraded my mac book pro from leopard to lion a few days back. I had already installed Ms office 2011 for mac and needed to transfer all my mails from apple mail to outlook 2011. But the import option in outlook 2011 will not import the mails at all. After performing all the steps all I get imported is the blank mail folders.

I have also gone for other alternative methods explained online but none works. Is it the quantity of my mails that is stopping me to do that or my mails are corrupted?? Please help if there is any other way to transfer mails from apple mail to outlook 2011.

Problems with Sent items

22. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook, recipients, screen shots

I created 3 emails on Outlook 2013 and sent them to 3 different recipients using my Outlook.com account. They emails arrived at the intended recipients inbox. I can also see the emails in the sent items folder in the Outlook.com webmail interface. The sent emails are not in the Outlook 2013 sent items folder. Why are these emails showing up in my Outlook 2013 sent items folder?

Also, when I created they emails, I inserted screen shots of a webpage into the text of the email. The recipient said the screenshot had been converted to unviewable .dat files. When I send an email without any screen shots, I can see the email in the Outlook 2013 sent items folder.

I would greatly appreciate any assistance you can provide.

My hotmail emails were deleted once Outlook took over – what do I do?

21. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: My hotmail emails, Outlook

I logged in to Outlook after about a year - the last time I logged in, it was hotmail. Now, there are no emails in my account. I had a lot of important emails archived needless to say and I need to know if it is possible to recover them now.

Hundreds of emails vanished from my inbox

21. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: error message, Outlook

Help!

I just discovered this morning after and error message from Outlook that I am now missing emails in my inbox from 9/2009 to 10/2013! I had several emails flagged and those are gone too! I need them back, help! The change over to Outlook has been tough enough and not this....not happy!

And by the way, a help line, an 800# would be a nice touch. Or even a way to live chat. It has taken me forever to find this option.

Thank you.

Question about Outlook Express