Windows Live Mail FAQ
I have outlook email.
I have my regular email account ***Email address removed for privacy***
those emails are not going into my outlook account even though all the settings are correct.
I get an error message that says cannot find the email server
I worked with yahoo which is the server for sbc and we went through outlook to make sure all
the setting were correct... the lady said Microsoft would have to repair outlook
how do I repair outlook
Please help....
I logged into Oulook.com last week and was presented with a screen asking me to provide my security information within 7 days or my account would become blocked. I skipped this for 5 days and then completed it on the 6th day.
It started with the line "Call us overprotective".
I entered an alternate email address and received an email with a security code on it. This security code was required to enable me to gain access to my Outlook account. I got straight into my Outlook account and it is working now. I have now (5 days later) changed my password as well.
The page appeared when i clicked on my usual link from my Favourites in IE9.
Please can somebody tell me if this was a genuine request from Outlook?
I'm more than a little worried that my account may have been hacked!
Thank you for your prompt help
Tony
I use a PC and a Notebook.
My new notebook came with Windows 8 installed, at beginning of new notebook to get things going I had to sign on with my main MSN email.
At start with the new notebook, I went to check mail and it took me to Outlook, ok so now it has my email address.
After that I installed Windows Live essentials on the notebook, all my other email accts go into Live mail.
My primary email's are now going to Outlook and Windows live mail.
I don't want this Outlook account.
I tried Outlook the other day adding two POP accounts but there are no colors for folders and I don't care for Outlook, I have deleted those two POP accounts from Outlook.
I still need to remove my primary email from Outlook, I need to be careful what to do as I am a MSN member and those email accts. go into Windows Live mail also.
Thanks in advance
Hi
My hotmail (outlook.com) account experienced an intrusion by a spoofed e-mail which was deemed by Outlook support to have "Softfailed" Outlook's
Fraud detecion tests. I have some unanswered questions about this incident:
1) I have already taken action by doing virus and spyware scans and changing my password. I have also, just for extra protection, started accessing the account in question from a different computer, in case there was persistent malware infecting the computer I mainly used before. Do you think these are sufficient protection measures I have taken?
2) If I think I know the person who was responsible because there was a clue in the e-mail or I was able to track the third party IP address, what could I do about the compromise? Was it an illegal action? Can Outlook or Microsoft do anything about it for me? Is it a police matter? I think I know who was responsible. I think this was a targeted attack rather than a random one. What should I do now?
3) Is the e-mail itself still a danger? I have left it in my inbox in case of investigation. Is that OK, or should I forward it to another e-mail client and delete it from Outlook?
4) Since the spoof e-mail was sent from an alien IP address, is it possible that the spoofing of my e-mail address was done without direct access to or compromising my Outlook account, or is the only way to spoof an Outlook account to have internal access to and control of that account?
5) Please precisely define a "Softfail". Does it mean the text in the body of the e-mail
was allowed through with an appended warning, but active links or attachments were disabled? Or does it just mean that the e-mail was allowed through exactly with active links and attachments, just as the sender intended but only with an attached warning that it had not passed Outlook's fraud detection tests?
6) I understand the default Softfail SPF setting in Outlook can be changed to Hardfail, by Registry Editing, to give better protection against future attacks. Can I do this? If so, how do I do it?
7) If Outlook has reset my account and I have changed the password and am using a different computer to access my account, could the spoofer still have access to my account or would they have to attempt a further attack on my account to try and access it?
8) Is there any quick, simple method of exporting all e-mails (sent and received), all attachments to e-mails and all contacts from one Outlook account and importing them into a separate Outlook account.
Thank you, in advance.
Rgds
SDBB_869
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