Recently I haven't been able to access and use my main email address. I always keep on top of my emails, to do this I log onto it using many devices however recently Microsoft have been telling me to vertify my account. Unfortunately they wont open my account back up for me and I haven't been able to access my proper email account for around a week or so, this is getting really annoying and they don't respond to anything? Any ideas? Thanks
I am getting almost daily e-mails from
*** Email address is removed for privacy *** (which I can't reply to) 
because someone is trying to hack my account and asking for security codes. I want to report this to Microsoft but I can't find any means of doing so.

So how do I get microsoft to cut this guy off?

I am trying to add an exchange account to Outlook 2010 through the Auto Account setup tool within Outlook.
It doesn't connect and tells me it will try an un-encrypted connection. After a few minutes, that fails as well giving me the error that the server is unable to connect.

I ran a test on the Microsoft Remote Connectivity Anazlyzer and it is showing me that the autodiscover function is failing. In my DNS records, I have everything that Microsoft is asking of me through Office 365. 
We did just switch servers over, so this may be the issue, but I don't know what steps to take to proceed from here. Can anyone offer any advice?

I appreciate the time.


Below is what the connectivity test showed me:
(I did the Outlook Autodiscover test)

The Microsoft Connectivity Analyzer is attempting to test Autodiscover for *** Email address is removed for privacy ***.
 Testing Autodiscover failed.
 
Test Steps
 
Attempting each method of contacting the Autodiscover service.
 The Autodiscover service couldn't be contacted successfully by any method.
 
Test Steps
 
Attempting to test potential Autodiscover URL https://citymade.com/AutoDiscover/AutoDiscover.xml
 Testing of this potential Autodiscover URL failed.
 
Test Steps
 
Attempting to resolve the host name citymade.com in DNS.
 The host name resolved successfully.
 
Additional Details
 IP addresses returned: 76.74.167.7
Testing TCP port 443 on host citymade.com to ensure it's listening and open.
 The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
 The certificate passed all validation requirements.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server citymade.com on port 443.
 The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
 
Additional Details
 Remote Certificate Subject: CN=www.citymade.com, OU=PositiveSSL, OU="Hosted by Homepage Universe, Inc.", OU=Domain Control Validated, Issuer: CN=PositiveSSL CA, O=Comodo CA Limited, L=Salford, S=Greater Manchester, C=GB.
Validating the certificate name.
 The certificate name was validated successfully.
 
Additional Details
 Host name citymade.com was found in the Certificate Subject Alternative Name entry.
Certificate trust is being validated.
 The certificate is trusted and all certificates are present in the chain.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=www.citymade.com, OU=PositiveSSL, OU="Hosted by Homepage Universe, Inc.", OU=Domain Control Validated.
 One or more certificate chains were constructed successfully.
 
Additional Details
 A total of 2 chains were built. The highest quality chain ends in root certificate CN=AddTrust External CA Root, OU=AddTrust External TTP Network, O=AddTrust AB, C=SE.
Analyzing the certificate chains for compatibility problems with versions of Windows.
 No Windows compatibility problems were identified.
 
Additional Details
 The certificate chain has been validated up to a trusted root. Root = CN=UTN-USERFirst-Hardware, OU=http://www.usertrust.com, O=The USERTRUST Network, L=Salt Lake City, S=UT, C=US.
Testing the certificate date to confirm the certificate is valid.
 Date validation passed. The certificate hasn't expired.
 
Additional Details
 The certificate is valid. NotBefore = 2/1/2012 12:00:00 AM, NotAfter = 1/31/2014 11:59:59 PM
Checking the IIS configuration for client certificate authentication.
 Client certificate authentication wasn't detected.
 
Additional Details
 Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
 Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://citymade.com/AutoDiscover/AutoDiscover.xml for user *** Email address is removed for privacy ***.
 The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
 
Additional Details
 A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
Headers received:
Connection: close
Content-Length: 7
Content-Type: text/html; charset=iso-8859-1
Date: Fri, 20 Sep 2013 14:40:55 GMT
Server: Apache
Attempting to test potential Autodiscover URL https://autodiscover.citymade.com/AutoDiscover/AutoDiscover.xml
 Testing of this potential Autodiscover URL failed.
 
Test Steps
 
Attempting to resolve the host name autodiscover.citymade.com in DNS.
 The host name resolved successfully.
 
Additional Details
 IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 443 on host autodiscover.citymade.com to ensure it's listening and open.
 The specified port is either blocked, not listening, or not producing the expected response.
  
 
Additional Details
 A network error occurred while communicating with the remote host.
Attempting to contact the Autodiscover service using the HTTP redirect method.
 The attempt to contact Autodiscover using the HTTP Redirect method failed.
 
Test Steps
 
Attempting to resolve the host name autodiscover.citymade.com in DNS.
 The host name resolved successfully.
 
Additional Details
 IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 80 on host autodiscover.citymade.com to ensure it's listening and open.
 The port was opened successfully.
The Microsoft Connectivity Analyzer is checking the host autodiscover.citymade.com for an HTTP redirect to the Autodiscover service.
 The redirect (HTTP 301/302) response was received successfully.
 
Additional Details
 Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Attempting to test potential Autodiscover URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
 Testing of this potential Autodiscover URL failed.
 
Test Steps
 
Attempting to resolve the host name autodiscover-s.outlook.com in DNS.
 The host name resolved successfully.
 
Additional Details
 IP addresses returned: 157.56.241.118, 157.56.240.22, 132.245.2.70, 157.56.240.246, 132.245.1.166, 132.245.1.134, 157.56.232.182, 157.56.237.6, 157.56.236.134, 157.56.245.150
Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it's listening and open.
 The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
 The certificate passed all validation requirements.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443.
 The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
 
Additional Details
 Remote Certificate Subject: CN=Outlook.com, OU=MOD, O=Microsoft Corp, L=Redmond, S=washington, C=US, Issuer: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US.
Validating the certificate name.
 The certificate name was validated successfully.
 
Additional Details
 Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry.
Certificate trust is being validated.
 The certificate is trusted and all certificates are present in the chain.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=Outlook.com, OU=MOD, O=Microsoft Corp, L=Redmond, S=washington, C=US.
 One or more certificate chains were constructed successfully.
 
Additional Details
 A total of 3 chains were built. The highest quality chain ends in root certificate CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US.
Analyzing the certificate chains for compatibility problems with versions of Windows.
 No Windows compatibility problems were identified.
 
Additional Details
 The certificate chain has been validated up to a trusted root. Root = OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US.
Testing the certificate date to confirm the certificate is valid.
 Date validation passed. The certificate hasn't expired.
 
Additional Details
 The certificate is valid. NotBefore = 4/4/2013 12:00:00 AM, NotAfter = 4/5/2014 11:59:59 PM
Checking the IIS configuration for client certificate authentication.
 Client certificate authentication wasn't detected.
 
Additional Details
 Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
 Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user *** Email address is removed for privacy ***.
 The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
 
Additional Details
 An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
RequestId: 022f7c63-f18a-49c7-bb7a-c07c9161b50d
X-DiagInfo: BY2PRD0811CA015
Content-Length: 0
Cache-Control: private
Date: Fri, 20 Sep 2013 14:42:56 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
My mother and some friends told me she got an email off my old email asking for money etc (standard fake email stuff). I want to delete the account but have forgotten my security details so can't access the account. How can I get Microsoft to delete the account for me?

Hi,

I've lost all my emails in Hotmail after it migrated to Outlook.

I tried to restore deleted emails to no avail...

Apparently Microsoft will delete all emails in case of inactivity on the account for more than 270 days. However I have been active regularly.

Could someone from Microsoft please help restore my emails, as they go back to the 1990s.

Regards,

Mario

Hello Microsoft.....I would like some live answers from someone as to why when I sighed up with Outlook my hotmail page is now non-existent? I tried online and telephone help and NOTHING! Who at Microsoft decides that after 270 days they can just erase your life? I am not sure if I want to cry or throw up Twelve years of folders,emails,pictures....JUST GONE!!! I lost my password and asked for it to be restored to me and the system did not like my answers and locked me out! I want my account back with ALL of my information on it! As there was NO warning from Microsoft that they were going to do this.....This is the most screwed up system I have ever dealt with. I can not imagine feeling more invaded!
 I realise that Microsoft deletes accounts after a certain period of time due to inactivity, but I still receive automatic forwards to my new gmail account so it must still exist in some format.
I'm just learning about Sky Drive.  I've had the Microsoft Office Starter since I got my computer which was about a year ago.  Now can't open my documents because Microsoft wants me to buy Office.  So I am trying the new Office 365 which I guess uses Sky Drive.  When I went to download the "desktop app" can't get it to download.  Why would that be? I have Windows 7.  Also would like to know how find out about this being on both my laptop and tablet.  Do I need to download office 365 for each device?