HELLO…….Where’s my Hotmail page? :(

Hello Microsoft.....I would like some live answers from someone as to why when I sighed up with Outlook my hotmail page is now non-existent? I tried online and telephone help and NOTHING! Who at Microsoft decides that after 270 days they can just erase your life? I am not sure if I want to cry or throw up Twelve years of folders,emails,pictures....JUST GONE!!! I lost my password and asked for it to be restored to me and the system did not like my answers and locked me out! I want my account back with ALL of my information on it! As there was NO warning from Microsoft that they were going to do this.....This is the most screwed up system I have ever dealt with. I can not imagine feeling more invaded!