I was trying to add an alias to my hotmail account but now the "Alias" has taken over. I tried to go back to my old ID but none of the instructions provided by the microsoft team works. In order to sign into my hotmail account I now have to use the new
alias with my old password. The old ID doesn't work, although when I send an email I have the option to choose between the new and old ID. is there anyway I can just undo everything and sign on to my hotmail account using my old ID and password? Here is the
message I got from microsoft but nothing works:
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: j************** Email address is removed for privacy ***
- New account name: n********* Email address is removed for privacy ***
If this is correct, you don't need to do anything.
If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/reset
2. Rename your account by going to https://account.live.com/
Thanks,
The Microsoft account team
Windows Live™ Team
Windows Live™ Team*** Email address is removed for privacy ***- Send email
- Find email
To Windows Live™ Team
| From: | Windows Live™ Team (*** Email address is removed for privacy ***) | ||||||
| Sent: | Thu 11/08/12 5:33 AM | ||||||
| To: | Windows Live™ Team (*** Email address is removed for privacy ***) IMMEDIATE ATTENTION REQUIRED Dear Customer, Windows Live Hotmail® accounts has been growing really fast. We are having too many congested email due to the anonymous registration of Hotmail, Msn, and Live Accounts on our database system. Please reconfirm your email account and information to know if your account is still active and will also be recorded
on our new database system.You will receive a message code from us,to your mobile phone indicating that your account is active. We need you to fill in the information below within 48hours or you will lose your account permanently. *Full Name *Username *Password *Date of birth *Country or Territory *Account Security Question *Account Security Answer 4:47 AM Microsoft account team
To Microsoft account team
|
this is a copy of the email I keep getting: I would like your comments:
Dear MSN and Hotmail Subscriber,
Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to Customer Care with your personal information. Do this by clicking the
reply tab.
our
* Full Name:
* User name:
* Password:
* Date of Birth:
* Country Or Territory:
This back up is necessary to update and to avoid blocking of your account. If you do not respond to this message with in 24hrs you will lose your account permanently. Thank you for your usual co-operation we
apologize for the inconvenience.
Sincerely,
Member Service Team
Sincerely,
Member Service Team
When I enter my email address I receive the mReset your password
To reset your password, enter your Microsoft account and the characters in the picture below.
The Microsoft account is incorrect. Please try again.
Example: *** Email address is removed for privacy ***
Enter the characters you see New | Audio | ||
|
Message that the account does not exist concerns me. I have a great deal of information stored here that I would like access to. Please help!.
I have tried to contact msn & hotmail a number of times over the last month - have done everything step by step - but this is not giving me the correct information to access my account. I can not even get may email account recognized as existing.
Please help.
address is *** Email address is removed for privacy ***
was using Friday cleared passwords and history through google chrome and could not then get my email
opened new account but need contacts from old account
Hello,
Everytime I get an email from my Windows Live (Microsoft Account), its in Chinese.
For example, they sent me a security code to verify my account, and it was in Chinese (except for the code numbers).
A-How can I make sure I get emails only in English?
B-How can I make sure that my account is safe? I already changed my password..
Thank you
Everytime I get an email from my Windows Live (Microsoft Account), its in Chinese.
For example, they sent me a security code to verify my account, and it was in Chinese (except for the code numbers).
A-How can I make sure I get emails only in English?
B-How can I make sure that my account is safe? I already changed my password..
Thank you
I have tryed uses the microsoft account for help. Not helpful. The reset for my is outed dated (Email address removed for security purpose)it was (Email address removed for security purpose. So I can't reset password. I just use the for a game. I dont send a lot e-mail from that account. which they want to verfly the account. they want to just start a new acccount. I dont want a new account. I want my (Email address removed for security purpose) unblocked. Not sure where to go from here
Last week I received email from Microsoft account team subjected as Microsoft account security info removal as below:
| Microsoft account | ||
| Security info removal | ||
| Do you want to remove this security info from your Microsoft account (............@hotmail.com)? | ||
| Alternate email address: *** Email address is removed for privacy *** | ||
| ||
| If you didn't make this request, click here to cancel. | ||
In fact the email above I the person that won this email, time ago I made to him this email (i removed it above). Same time I used outlook.Upgraded | ||
I received this email: "Your Microsoft account is reported and will be de-activated soon
You must renew it immediately or your account will be closed forever.
click below to renew NOW"
The email appears exactly as written eg. missing puncuation, and no explanation, with a clickable link.
What is this all about?
I have heard about Microsoft's desire to eliminate Hotmail, and to replace it with Outlook. Is this a part of that proposal? I also know that Hotmail was established originally under the premise (and promise) that it would be free in perpetuity.
If this is an attempt by Microsoft to eliminate Hotmail, and to force Hotmail users into a paid subscription of Outlook than it is in conflict with the original Hotmail guarantee.
Does anyone know what are the particulars regarding all the above, and specifically why I have received a junk email spam suggesting that my account will be deactivated?
*** Email address is removed for privacy *** this is my friend Live ID,but she forget password already,when i help her to take back her password,it said this microsoft account doesn't exist.Can u help me recover it,I have to take back her
ID,thank you,pls,fast
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