Please contact your Internet service provider since part of their network is on our block

29. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

Hi Everyone,


I have a client who sends out a mailshot once a week from their server to list of about 2000 email addresses. A fair number of the recipients are on Hotmail and Live addresses. They have started getting bounce backs from some of the addresses. Here is the error message:


SNT0-MC1-F42.Snt0.hotmail.com #550 SC-002 (SNT0-MC1-F42) Unfortunately, messages from **.***.**.** weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. ##


I want to avoid causing any system a problem and wish to know how to avoid this in the future. What parameters should I put in place?


Many Thanks

IP Blacklist

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi

When we try to send mail to Outlook.com or hotmail.com accounts we get the following error:

COL0-MC2-F20.Col0.hotmail.com #550 SC-002 (COL0-MC2-F20) Unfortunately, messages from x.x.x.x (MY IP) weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. ##


I had a look and out IP is is no DNS blacklist or any other form of Spam filters.

Please assist urgently.

Regards

Neels

Don’t receive emails

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hello,

 

I have a problem

Emails sent at secondary address (@hotmail.fr) are not received:

 

[65.55.92.168] #<[65.55.92.168] #5.0.0 smtp; 5.1.0 - Unknown address error 550-"SC-002 (SNT0-MC3-F8) Unfortunately, messages from 81.252.179.235 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors." (delivery attempts: 0)> #SMTP#

 

 

It's OK if they sent at primary address (@outlook.com)

 

Thanks for your help.

The following organization rejected your message: mx2.hotmail.com (65.54.188.110).

22. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

I use outlook.com for my email.  Some people are able to email me just fine.  Others will get an undeliverable message.  I can email both groups of people just fine.  Error message follows.  Ne help?



Delivery has failed to these recipients or distribution lists:

*** Email address is removed for privacy ***
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: mx2.hotmail.com (65.54.188.110).







Diagnostic information for administrators:

Generating server: mta61.charter.net

*** Email address is removed for privacy ***
mx2.hotmail.com (65.54.188.110) #<mx2.hotmail.com (65.54.188.110) #5.1.1 smtp; 550 SC-002 (BAY0-MC3-F23) Unfortunately, messages from 216.33.127.85 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.> #SMTP#

Original message headers:

Received: from imp12 ([10.20.200.12]) by mta61.charter.net          (InterMail
 vM.8.01.05.02 201-2260-151-103-20110920) with ESMTP          id
 <20131022152218.XTWS6737.mta61.charter.net@imp12>          for
 <*** Email address is removed for privacy ***>; Tue, 22 Oct 2013 11:22:18 -0400
Received: from [192.168.1.2] ([24.180.105.12])
	by imp12 with
	id gFNJ1m0080G48Kc01FNJiH; Tue, 22 Oct 2013 11:22:18 -0400
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
 a=HsOOGwZhWp2rOuzdLYREDw==:17 a=YNM-4kX3pUoA:10 a=2E7uj0Tg55gA:10
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 a=Zk3OmFfbAAAA:8 a=Py3bHEWmZ1ePdBv5P-YA:9 a=wPNLvfGTeEIA:10 a=_W_S_7VecoQA:10
 a=p3OLVgv1uqAA:10 a=fTqvnDP52ccA:10 a=-fXH9i5dZQ0A:10 a=hUswqBWy9Q8A:10
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 a=MngVVoOLvmu7iwie:21 a=BY08TtSpA_frVLwE:21 a=ERY1mAJWtNeB8rrrNgQA:9
 a=jwvjU6HbG3QoDPMH:21 a=ZrdbWAijKLGYJ_Jp:21 a=AmYQQ1O137bAYniA1N4A:9
 a=bVB2xKeSXK5SdTYmaEYA:9 a=kFGh5g4_7Wn3zc2f:21 a=Mhp51rIvPRMrRTGb:21
 a=HsOOGwZhWp2rOuzdLYREDw==:117
X-Auth-id: QmF0dGFsaW9uNkBHVEZpcmUub3Jn
X-Authority-Score: 0.00
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
 a=HsOOGwZhWp2rOuzdLYREDw==:17 a=YNM-4kX3pUoA:10 a=2E7uj0Tg55gA:10
 a=jUGFcYPkAAAA:8 a=4jM0QZac194A:10 a=hOpmn2quAAAA:8 a=69EAbJreAAAA:8
 a=Zk3OmFfbAAAA:8 a=Py3bHEWmZ1ePdBv5P-YA:9 a=wPNLvfGTeEIA:10 a=_W_S_7VecoQA:10
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 a=UKE1Dg30LLYA:10 a=EfJqPEOeqlMA:10 a=Ib5U3rEgw-0EDjfW:21
 a=MngVVoOLvmu7iwie:21 a=BY08TtSpA_frVLwE:21 a=ERY1mAJWtNeB8rrrNgQA:9
 a=jwvjU6HbG3QoDPMH:21 a=ZrdbWAijKLGYJ_Jp:21 a=AmYQQ1O137bAYniA1N4A:9
 a=bVB2xKeSXK5SdTYmaEYA:9 a=kFGh5g4_7Wn3zc2f:21 a=Mhp51rIvPRMrRTGb:21
 a=HsOOGwZhWp2rOuzdLYREDw==:117
Message-ID: <*** Email address is removed for privacy ***>
Date: Tue, 22 Oct 2013 11:22:25 -0400
From: battalion6 <*** Email address is removed for privacy ***>
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.0.1
MIME-Version: 1.0
To: <*** Email address is removed for privacy ***>
Subject: Fwd: Undeliverable: test
References: <20131022152215.XTVR6737.mta61.charter.net@mta61>
In-Reply-To: <20131022152215.XTVR6737.mta61.charter.net@mta61>
X-Forwarded-Message-Id: <20131022152215.XTVR6737.mta61.charter.net@mta61>
Content-Type: multipart/mixed;
	boundary="------------060101000900090001010507"



Reporting-MTA: dns; mta61.charter.net
Final-recipient: RFC822; *** Email address is removed for privacy ***
Action: failed
Status: 5.1.1
Remote-MTA: dns; mx2.hotmail.com (65.54.188.110)
X-Supplementary-Info: <mx2.hotmail.com (65.54.188.110) #5.1.1 smtp; 550
 SC-002 (BAY0-MC3-F23) Unfortunately, messages from 216.33.127.85 weren't
 sent. Please contact your Internet service provider since part of their
 network is on our block list. You can also refer your provider to
 http://mail.live.com/mail/troubleshooting.aspx#errors.>

Subject:
Fwd: Undeliverable: test
From:
battalion6 <*** Email address is removed for privacy ***>
Date:
10/22/2013 11:22 AM
To:
"*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>



-------- Original Message --------
Subject:Undeliverable: test
Date:Tue, 22 Oct 2013 11:25:34 -0400
From:Mail Administrator
Reply-To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>
To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>


Delivery has failed to these recipients or distribution lists:

*** Email address is removed for privacy ***
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: mx2.hotmail.com (65.55.37.104).







Diagnostic information for administrators:

Generating server: mta61.charter.net

*** Email address is removed for privacy ***
mx2.hotmail.com (65.55.37.104) #<mx2.hotmail.com (65.55.37.104) #5.1.1 smtp; 550 SC-002 (COL0-MC3-F23) Unfortunately, messages from 216.33.127.85 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.> #SMTP#

Original message headers:

Received: from imp12 ([10.20.200.12]) by mta61.charter.net          (InterMail
 vM.8.01.05.02 201-2260-151-103-20110920) with ESMTP          id
 <20131022152214.XTVL6737.mta61.charter.net@imp12>          for
 <*** Email address is removed for privacy ***>; Tue, 22 Oct 2013 11:22:14 -0400
Received: from [192.168.1.2] ([24.180.105.12])
	by imp12 with
	id gFNE1m0020G48Kc01FNEh8; Tue, 22 Oct 2013 11:22:14 -0400
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
 a=HsOOGwZhWp2rOuzdLYREDw==:17 a=YNM-4kX3pUoA:10 a=2E7uj0Tg55gA:10
 a=jUGFcYPkAAAA:8 a=4jM0QZac194A:10 a=hOpmn2quAAAA:8 a=69EAbJreAAAA:8
 a=Zk3OmFfbAAAA:8 a=Py3bHEWmZ1ePdBv5P-YA:9 a=wPNLvfGTeEIA:10 a=_W_S_7VecoQA:10
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 a=ZrdbWAijKLGYJ_Jp:21 a=BY08TtSpA_frVLwE:21 a=AmYQQ1O137bAYniA1N4A:9
 a=bVB2xKeSXK5SdTYmaEYA:9 a=kFGh5g4_7Wn3zc2f:21 a=Mhp51rIvPRMrRTGb:21
 a=HsOOGwZhWp2rOuzdLYREDw==:117
X-Auth-id: QmF0dGFsaW9uNkBHVEZpcmUub3Jn
X-Authority-Score: 0.00
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
 a=HsOOGwZhWp2rOuzdLYREDw==:17 a=YNM-4kX3pUoA:10 a=2E7uj0Tg55gA:10
 a=jUGFcYPkAAAA:8 a=4jM0QZac194A:10 a=hOpmn2quAAAA:8 a=69EAbJreAAAA:8
 a=Zk3OmFfbAAAA:8 a=Py3bHEWmZ1ePdBv5P-YA:9 a=wPNLvfGTeEIA:10 a=_W_S_7VecoQA:10
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 a=HsOOGwZhWp2rOuzdLYREDw==:117
Message-ID: <*** Email address is removed for privacy ***>
Date: Tue, 22 Oct 2013 11:22:21 -0400
From: battalion6 <*** Email address is removed for privacy ***>
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.0.1
MIME-Version: 1.0
To: <*** Email address is removed for privacy ***>
Subject: Fwd: Undeliverable: test
References: <20131022152211.XTUL6737.mta61.charter.net@mta61>
In-Reply-To: <20131022152211.XTUL6737.mta61.charter.net@mta61>
X-Forwarded-Message-Id: <20131022152211.XTUL6737.mta61.charter.net@mta61>
Content-Type: multipart/mixed;
	boundary="------------060102070507080605040807"



Reporting-MTA: dns; mta61.charter.net
Final-recipient: RFC822; *** Email address is removed for privacy ***
Action: failed
Status: 5.1.1
Remote-MTA: dns; mx2.hotmail.com (65.55.37.104)
X-Supplementary-Info: <mx2.hotmail.com (65.55.37.104) #5.1.1 smtp; 550
 SC-002 (COL0-MC3-F23) Unfortunately, messages from 216.33.127.85 weren't
 sent. Please contact your Internet service provider since part of their
 network is on our block list. You can also refer your provider to
 http://mail.live.com/mail/troubleshooting.aspx#errors.>

Subject:
Fwd: Undeliverable: test
From:
battalion6 <*** Email address is removed for privacy ***>
Date:
10/22/2013 11:22 AM
To:
"*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>



-------- Original Message --------
Subject:Undeliverable: test
Date:Tue, 22 Oct 2013 11:25:30 -0400
From:Mail Administrator
Reply-To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>
To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>


Delivery has failed to these recipients or distribution lists:

*** Email address is removed for privacy ***
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: mx1.hotmail.com (65.55.92.152).







Diagnostic information for administrators:

Generating server: mta61.charter.net

*** Email address is removed for privacy ***
mx1.hotmail.com (65.55.92.152) #<mx1.hotmail.com (65.55.92.152) #5.1.1 smtp; 550 SC-002 (SNT0-MC2-F42) Unfortunately, messages from 216.33.127.85 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.> #SMTP#

Original message headers:

Received: from imp12 ([10.20.200.12]) by mta61.charter.net          (InterMail
 vM.8.01.05.02 201-2260-151-103-20110920) with ESMTP          id
 <20131022152210.XTUK6737.mta61.charter.net@imp12>          for
 <*** Email address is removed for privacy ***>; Tue, 22 Oct 2013 11:22:10 -0400
Received: from [192.168.1.2] ([24.180.105.12])
	by imp12 with
	id gFNA1m0040G48Kc01FNAgF; Tue, 22 Oct 2013 11:22:10 -0400
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
 a=HsOOGwZhWp2rOuzdLYREDw==:17 a=YNM-4kX3pUoA:10 a=2E7uj0Tg55gA:10
 a=jUGFcYPkAAAA:8 a=4jM0QZac194A:10 a=hOpmn2quAAAA:8 a=69EAbJreAAAA:8
 a=Zk3OmFfbAAAA:8 a=bVB2xKeSXK5SdTYmaEYA:9 a=wPNLvfGTeEIA:10 a=_W_S_7VecoQA:10
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 a=HsOOGwZhWp2rOuzdLYREDw==:117
X-Auth-id: QmF0dGFsaW9uNkBHVEZpcmUub3Jn
X-Authority-Score: 0.00
X-Authority-Analysis: v=2.0 cv=dZrYRgre c=1 sm=1
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 a=HsOOGwZhWp2rOuzdLYREDw==:117
Message-ID: <*** Email address is removed for privacy ***>
Date: Tue, 22 Oct 2013 11:22:17 -0400
From: battalion6 <*** Email address is removed for privacy ***>
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.0.1
MIME-Version: 1.0
To: <*** Email address is removed for privacy ***>
Subject: Fwd: Undeliverable: test
References: <20131022152207.XTTN6737.mta61.charter.net@mta61>
In-Reply-To: <20131022152207.XTTN6737.mta61.charter.net@mta61>
X-Forwarded-Message-Id: <20131022152207.XTTN6737.mta61.charter.net@mta61>
Content-Type: multipart/mixed;
	boundary="------------060502010408020703080503"



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b3JzLj4NCg0KDQo=

Subject:
Fwd: Undeliverable: test
From:
battalion6 <*** Email address is removed for privacy ***>
Date:
10/22/2013 11:22 AM
To:
"*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>



-------- Original Message --------
Subject:Undeliverable: test
Date:Tue, 22 Oct 2013 11:25:25 -0400
From:Mail Administrator
Reply-To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>
To:*** Email address is removed for privacy *** <*** Email address is removed for privacy ***>


Delivery has failed to these recipients or distribution lists:

*** Email address is removed for privacy ***
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: mx3.hotmail.com (65.55.92.168).







Diagnostic information for administrators:

Generating server: mta61.charter.net

*** Email address is removed for privacy ***
mx3.hotmail.com (65.55.92.168) #<mx3.hotmail.com (65.55.92.168) #5.1.1 smtp; 550 SC-002 (SNT0-MC3-F22) Unfortunately, messages from 216.33.127.85 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.> #SMTP#

Original message headers:

Received: from imp13 ([10.20.200.13]) by mta61.charter.net          (InterMail
 vM.8.01.05.02 201-2260-151-103-20110920) with ESMTP          id
 <20131022152206.XTTL6737.mta61.charter.net@imp13>          for
 <*** Email address is removed for privacy ***>; Tue, 22 Oct 2013 11:22:06 -0400
Received: from [192.168.1.2] ([24.180.105.12])
	by imp13 with
	id gFN61m0010G48Kc01FN6xl; Tue, 22 Oct 2013 11:22:06 -0400
X-Authority-Analysis: v=2.0 cv=E8WVPthl c=1 sm=1
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Message-ID: <*** Email address is removed for privacy ***>
Date: Tue, 22 Oct 2013 11:22:13 -0400
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To: <*** Email address is removed for privacy ***>
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Email to Outlook and Hotmail being blocked — SC-002 error

19. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

For a number of days our corporate server is being blocked from being sent to Outlook.com and Hotmail with the message:

COL0-MC3-F56.Col0.hotmail.com gave this error:
SC-002 (COL0-MC3-F56) Unfortunately, messages from 62.49.132.58 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

 

I have checked the linked page and tried to contact support via the MSN support page, but there is no longer a form to submit delivery issues at https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts

 

I have contacted my Internet service provider but they can see nothing blocking emails. How does the block get removed?

 

 



 

 

MAILS NOT RECEIVING FROM REDIFF.COM WITH CUSTOM DOMAINS

08. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
DEAR TEAM

I HAVE FEW DOMAINS WHICH HAS BEEN CONFIGURED AT MICROSOFT CUSTOM DOMAINS FOR MAILING. BUT I AM NOT ABLE TO RECEIVE/SEND MAILS FROM/TO REDIFF.COM.

HERE IS MESSAGE RECEIVED IN BOUNCE MAIL AT REDIFF ACCOUNT.

"Hi. This is the qmail-send program at rediffmail.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<*** Email address is removed for privacy ***>:
Connected to 65.54.188.109 but sender was rejected.
Remote host said: 550 SC-001 (BAY0-PAMC2-F1) Unfortunately, messages from 114.31.224.126 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

<*** Email address is removed for privacy ***>:
Connected to 65.54.188.78 but sender was rejected.
Remote host said: 550 SC-001 (BAY0-PAMC1-F2) Unfortunately, messages from 114.31.224.126 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."


CAN ANYONE HELP. DOMAINS ARE WEBHAWK.IN AND SIGMAELEMENTS.COM


REGARDS
VIJAY ARORA
WEBHAWK MEDIA SERVICES
www.webhawk.in

the following message to *** Email address is removed for privacy *** was undeliverable

30. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

please help when we try and reply to an email that we've always been able to send to we get the following error:

The reason for the problem:

5.1.0 - Unknown address error 550-"OU-002 (COL0-MC1-F21) Unfortunately, messages from IP ADRESS weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."

  how will we get our address off the blocked list.

Contact your server administrator or internet server provider

29. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Recibo el mensaje: Outlook cannot connect to your outgoing  (SMTP) server. Contact your server administrator or Internet service provider. Pero todos los otros correos SI funcionan . Please help me. :-(

My server is still blocked by hotmail.com (550 SC-001)

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
Hello,

my mail server currently got a problem with sending emails to hotmail.com accounts. My server ip was flagged in spamhaus.org database for not sending a correct header. I think this lead to this problem. But my ip was removed like 1 month ago and I still receive messages that my mail can't be sent.

Error code is 550 SC-001 Unfortunately, messages from xx.xx.xxx.xx weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

Is there something I can do to resolve this problem?
Sorry for double posting this (in an old discussion and my own one, didn't see how to create a new discussion)

Best regards

Florian Weber

Outlook 2010

13. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am not getting all of my emails. Especially the ones I send and the person hit's "reply" to respond to my email.
A relative sends me emails and I do not respond and she wants to know why and I tell her that I did not receive it.
This has been going on for over a year, so what's happening?  I've contacted my internet service provider and they say
there is nothing wrong with the service, so it must be the program.
My internet Outlook does not let me go to other pages and this has been happening for a long time too.
I use Mozilla Firefox and it works great. But what's wrong with Explorer??
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