How do I recover my lost subfolders after renaming hotmail to outlook?

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello,

After switching my hotmail name to outlook.com and making it my primary email I have lost all of my email subfolders! This seems to be quite a common problem as there are a number of similar threads online describing the same problem.  In particular, after switching names all of my inbox emails remain but all of my subfolders have disappeared.  This as you can imagine is very frustrating and unexpected so any help would greatly appreciated!  Therefore, can someone please walk me through the steps to fix this?  

Also, I tried renaming back to hotmail but nothing appeared.  

 Thanks in advance for your help.

Hotmail not Syncing with iPhone 5 & iPad 4 (iOS 7)

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Hi,

 

Can someone please help me with the issue I am experiencing.

 

I am attempting to sync my iPhone 5 and iPad 4, both running running iOS 7 to my Hotmail account. Everything is set up as it should be, but is not functioning correctly. All of my contacts are syncing. However, the calendar items are not. This applies to any historical or existing future events, but if I add a new event for a future date, it appears to sync successfully. I require ALL of my events, in the past and the future to sync.

 

I have tried removing and reading the account, changing the sync days, both without success.

 

Can this please be investigated and fixed.

 

Many thanks,

Will

Hotmail verification issue

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am trying to access my Hotmail, as many many others are, however, I have requested repeatedly for a text confirmation code which NEVER comes , nor does the call. What's the deal?

Why can’t I forward emails to anyone?

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
I've even tried forwarding things to myself at my Hotmail and Yahoo addresses, and nothing shows up. In the mail settings there is a 'forwarding' link, but all that seems to do is enable me to forward everything to another address. As are many, I was very disappointed when Hotmail became Outlook. To say it's harder to use is a gross understatement. As with most things Microsoft, the mindset seems to be, "if it works we'll fix it until it doesn't, then create something new-that also doesn't work. But different is better, right?"

hotmail took 12 hours to send messages to my inbox

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
September 20th 2013.

I had no emails in my hotmail inbox until this evening ,when all 8 mails sent to me arrived in one block.
The longest took 11 hours to receive,the shortest 3 hours.
What is going off.Another poster has this problem so must be a hotmail issue.

hotmail

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
hubby has been trying to access his hot mail but cannot as it keeps asking for a ph # or email address.  for added security.  when provided with the appropriate info it says message has been sent to   never receive anything..  and now its all locked up   HELP!!!!!

Problem With Accessing Hotmail

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
My boyfriend is having issues accessing his hotmail account.

He can access it through the email app on his phone, but he is unsuccessful when he tries to log in on a desktop computer. When he tries to get in via desktop he's told his password is wrong and then asked to answer a security question. The problem here is that he never set up a secret question and answer. The weird part is that he can still get into his email on his phone and ipad but nowhere else. This started a month or two ago.

He just spend a half an hour on the phone with Microsoft only to be told that they didn't provide support for Hotmail and then left on hold until he was disconnected. So, we're looking here for help. Why is it that the app works but the desktop version doesn't?

Any help would be much appreciated.
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