I have asked this question several times - this will be the last. If I do not get an answer, I will be moving to icloud.
QUESTION:
I pay for HOTMAIL PLUS but in all the correspondence regarding the change to Outlook, I have seen no reference to HOTMAIL PLUS and how the change will affect the service I pay for. Please respond - I am a paying customer. If HOTMAIL PLUS is to be discontinued, or their is no benefit to me - will I get a refund?
HOTMAIL PLUS does not appear on the drop down menu - why not?
I am usually billed in March every year for my Hotmail Plus account. However, due to all the changes and reverting to Outlook (which I hate) I might might stop paying for Hotmail Plus and let it revert to standard Hotmail.
Does anyone know if I will lose any of my emails and if there are any detrimental effects that reverting back to standard Hotmail that I may encounter.
Speaking/mailing anyone at Microsoft seems almost impossible these days so any advice would be much appreciated, especially from people that have experienced it.
Many thanks in advance.
When attempting to upgrade to Hotmail Plus, this message window appears:
“No ads, more storage
You get more with Hotmail Plus, but it looks like it’s not available in your market.... but if you‘re able to pay with U.S. dollars, you can still get it—for only $19.95 a year.”
I was born in Tennessee and lived my entire life in the United States with a current address since opening the Hotmail account in Searcy County, Arkansas. The Hotmail Plus Billing agent who instructed me by phone to appeal to the Community, said that I was correct to be concerned since that message is displayed to accounts owned by users in other countries; Canada was specifically mentioned in the phone conversation. I am a writer with a home office using the account with business contacts.
Can you determine if my live account, messages and manuscript attachments have been intercepted or otherwise compromised?
Thank you.-- Pat Winter
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