I have asked this question several times - this will be the last. If I do not get an answer, I will be moving to icloud. 

QUESTION:

 I pay for HOTMAIL PLUS but in all the correspondence regarding the change to Outlook, I have seen no reference to HOTMAIL PLUS and how the change will affect the service I pay for. Please respond - I am a paying customer. If HOTMAIL PLUS is to be discontinued, or their is no benefit to me - will I get a refund?

HOTMAIL PLUS does not appear on the drop down menu - why not?