Thanks
i have just checked my hotmail account and all my emails are gone including precious photos. Can you please advise how I can retrieve ? i have tried the recover deleted emails already it did not work. It seems to be something to do with the migration
to outlook
2 months ago i tried to access my Hotmail account and to my surprise my account was blocked because "someone tried accessing my account. i followed the normal procedures but it wouldn't accept my password.i tried the reset option, filled in the form, still
the account wasnt activated.
I then posted on this forum and was asked some further questions to which i replied, still nothing. All i get now is " this has already been escalated and someone is taking a look at it" its been 2 months FFS!!!!!!!!!!!!!!!!!!!!!
ive even told them that i will provide ID proofs that it is ME that setup and owns the account. its linked to my facebook etc too. it doesn't take a genius to put 2 + 2 together and conclude that its the same person!
i need my account back as its got almost 15 years of info, docs etc. it was my only email address and is linked with everything!
why can't such a HUGE company sort this out in a timely manner, why is it treating soooo many other like me like trash!
I then posted on this forum and was asked some further questions to which i replied, still nothing. All i get now is " this has already been escalated and someone is taking a look at it" its been 2 months FFS!!!!!!!!!!!!!!!!!!!!!
ive even told them that i will provide ID proofs that it is ME that setup and owns the account. its linked to my facebook etc too. it doesn't take a genius to put 2 + 2 together and conclude that its the same person!
i need my account back as its got almost 15 years of info, docs etc. it was my only email address and is linked with everything!
why can't such a HUGE company sort this out in a timely manner, why is it treating soooo many other like me like trash!
Hello,
I need a moderator to check when my hotmail account was hacked, what was the ip address and if my account safe now?
I've reset my password and changed my security settings. I dont need to be told to do this again. If there is something else I need to do please advise.
I spent an hour on the phone today to Microsoft. Nobody could help me or guarantee my account is safe. I dont get why no verbal support is offered for hotmail. Why am I paying a subscription each year?
My premium account is due for subscription now. When my account was hacked my credit card details obtained. The credit card had expired and even though the hacker tried to use my credit card, it was unsuccessful.
I am not updating my credit card details with Microsoft until I get a guarantee my account is secure. I'm willing to lose all mails and shut down the account.
My sons Xbox account uses my Hotmail account and it was hacked into. Subsequently who ever did this deleted my Hotmail account in the process. I have contacted Xbox and started that process however they cannot do anything for my Hotmail account. I need
some technician to help me fix this problem. I have spent the better part of a day trying several options and nothing has worked. If anyone has a solution please contact me or help me....THX!
Jason
Jason
Hi! I need to recover my hotmail account as I need access to my emails urgently. I have sent several requests to recover my account but with no response. It has been more than 24 hours with no update. This is the most recent email I've received. Any help
to recover my account will be much appreciated. PLEASE HELP!!!
Thank you for contacting Microsoft Support
We've received the recovery request for your Microsoft account *** Email address is removed for privacy ***. Your issue number is: 97469513 In order to help you as quickly as possible, your previously submitted issue 96812751 has been closed.
What's next?
We'll review the answers you submitted and send you an update soon. Please note that it can take up to 24 hours for us to get back to you. If we are able to verify you as the account owner, you will receive a link to reset your password to regain access to your account.
Thank you for your patience. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.
Thank you,
Microsoft Support Team
How can i get the IP address of all machines from where my hotmail account is accessed?
This phony email address (*** Email address is removed for privacy ***) was seeking verification through my gmail account – and as such, I’ve just closed my gmail account. This phony address apparently was using my gmail account as a secondary email address. This fake email is linking to my real Hotmail account. After I got tricked to change the password if I did not ask for a verification code, I went back into my hotmail account and changed my password a second time. What is going on and what are the steps which Microsoft ought to take to put a stop to this since I don’t know who is using this address and making it look like mine?
I tried logging into my hotmail account recently, and the error messaged displayed said that someone may be trying to access my account. I filled out the security form as best I could but to no avail. I must have attempted it 3 or 4 times, all over a day
apart. I made the account so long ago that I don't remember my account information, but it was the first e-mail address I ever had, so a lot of my other accounts are linked to it. I spoke to Microsoft Support on twitter, who suggested I post a question here
as moderators can help me access my account,
Dear friends
Im a new user of Skydrive. Specifically on an iphone.
The strangest thing happened.
I downloaded the app, logged in with my hotmail account and found a folder named just me that had photos that I took at an event around 8 months ago!!!!!
All my actions concerning photos all my years, have been made through mobile phones.
Either samsung or iphone. No other brands.
Ive never used skydrive before.
How could these photos be stored on it????
If someone reads this, I'd like to know another thing.
***If I store photos on skydrive, are they saved forever or is there a time limit after which they are automatically deleted?
Any response would be highly appreciated!!!
August 14, 2014....I CAN NOT GET MY HOTMAIL ACCOUNT RESTORED
I have been able to switch accounts from my hotmail account to my live account for over a year now
..however on July 27th 2013 MSN cancelled this access system and closed my account and then wanted me to fill out an application showing what info I had been setup with on my Hotmail account.
I could not remember what all I had set up with this account years ago..and I tried as best I could to supply the all the info.
I got a email back to my gmail account on July 30, 2013 telling me I did not have enough correct info to reopen my hotmail account.
I called the help desk and got someone in India who could hardly speak English..but I was told to fill out the application even though I told the individual this did not work. And they will not help me because I do not pay for my hotmail account.
Since July 27, 2013....I have filed an application to restore my hotmail account several times but each time I get a message from MSN..
"we are unable to process your request at this time try again later"when I finish it says..sorry we can not complete this action at this time try again later."
I can not even apply now to get my hot mail account back something I have had for over 10 years with 1000's of emails I want access too. All I get is this damn message to try again later.
Can anyone suggest anything??
I have opened a new account and it works fine except I am missing all my email addresses still held in my hotmail account.
desperate Bruce
I have been able to switch accounts from my hotmail account to my live account for over a year now
..however on July 27th 2013 MSN cancelled this access system and closed my account and then wanted me to fill out an application showing what info I had been setup with on my Hotmail account.
I could not remember what all I had set up with this account years ago..and I tried as best I could to supply the all the info.
I got a email back to my gmail account on July 30, 2013 telling me I did not have enough correct info to reopen my hotmail account.
I called the help desk and got someone in India who could hardly speak English..but I was told to fill out the application even though I told the individual this did not work. And they will not help me because I do not pay for my hotmail account.
Since July 27, 2013....I have filed an application to restore my hotmail account several times but each time I get a message from MSN..
"we are unable to process your request at this time try again later"when I finish it says..sorry we can not complete this action at this time try again later."
I can not even apply now to get my hot mail account back something I have had for over 10 years with 1000's of emails I want access too. All I get is this damn message to try again later.
Can anyone suggest anything??
I have opened a new account and it works fine except I am missing all my email addresses still held in my hotmail account.
desperate Bruce
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