windows live email access problem

28. December 2012 · Write a comment · Categories: livemail · Tags: , , , , , ,
I cannot get into my email (windows live) when I click on the icon on my desktop. It shows the hourglass for a few seconds and then it stops. I can get into my email through my provider's web site, so they said it was a Microsoft problem. When I called microsoft, the microsoft person sent me to the support page that only suggested we change our password. Ths was done successfully, but we still can't access email through the windows live icon. Can someone please help us with this?

Why will Outlook not update exchange

05. September 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I have a customer that uses our hosted solution Server 2008 Exchange 2010 for email access and web dav file share. They have 8 Macbooks connected to the system and they all use Outlook 2011. One user has an issue where he's reading and deleting emails within Outlook on his mac but it isnt updating Exchange which in turn means his iphone isnt clearing down the read and deleted emails. If i log on to the owa mailbox i can see that the emails havent been read or deleted. We have this issue for one user with the newest MacBook. It first occurred 4 months ago and i ended up removing the account and resyncing the whole lot which took a few hours due to the size of the mailbox. I've right clicked the folders and told it to resync but it remains the same. Does anyone have any help they can provide please? thanks
The user doesnt want to rebuild the outlook account. Am i missing somthing obvious
MacBook Pro, Mac OS X (10.7.3), Outlook 2011
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