I can’t get Microsoft Messenger

01. August 2012 · Write a comment · Categories: Messenger · Tags: , , , , , ,

I have the latest version of Windows Live Essentials, but I cannot find Messenger any place in my computer. How can I have Messenger?

I have downloaded Windows Live Essentials to get Messenger. After downloading I couldn't find the messenger in any place. I tried to download Messenger from diferent places, but in those sites they always download  W L Essentials again and again, and my coumputer tells me that I have the latest version of WLE, but stil no Messenger in any place. I need help.

Transferring ‘on the computer’ .pst files from mac book pro to mac book pro BOTH RUNNNG OUTLOOK EXCHANGE

01. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I  have swapped from a 13mac book pro to a 15 mac book pro- both running Outlook exchange. 
My challenge is i wish to transfer over my pst/'on my computer' folders ( due to corp mail box restrictions i created a set of folders within outlook and simply drop emails from my inbox into these folders, once no longer important)  in from old to new machine and I just cant work it out. Why is it so bloody difficult!!

Problems outlook mac 2011: receiving emails every few days again and again

31. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
Every few days we receive all the emails from the last days/weeks/months again, the outlook program also "blocks", you only see the rainbow waiting sign, can't do anything anymore, only turn off the computer with the "on" button. It is outlook mac 2011.

We already used a virus scan (VirusBarrier X6).
We didn't change the settings. The first few months it worked fine.

Have I been scammed

31. July 2012 · Write a comment · Categories: Hotmail · Tags: , , , ,
Someone ringing from microsoft said that they had noticed problems in our area and asked me to switch the computer on and go into the computer icon  to see if we had received any notifications of problems recently. I advised them of the status and they rang off , should I be concerned that this is a scam?

Compacting deleted email messages in Windows Live Mail

30. July 2012 · Write a comment · Categories: livemail · Tags: , , , ,
I have been told that compacting my deleted email messages in Windows Live Mail completely removes them from the computer.  Is this correct?  And, if so, why is the word "compacting" used when it doesn't mean removal .... only squshing them. 

Windows live messenger contacts appearing offline after syncing with phone

30. July 2012 · Write a comment · Categories: Messenger · Tags: , , , , , ,

Hi, my windows live messenger contacts appears offline after i synch with my new phone.when i scroll my mouse over to see the contacts, their network appear as Facebook. Also when i click on the "offline" contacts they bring me to facebook and not pop up the messenger to type to the supposingly offline person. Previously i had installed avast anti theft and i accidenly removed the sim card, and they prompt me lost phone, and asked me to type in my pin which i did successfully. I dont know if that application auto block my messenger or what, but its still working fine before i switch my phone. I have also installed mercury msn for my android device which also show only my facebook contacts. Also i tried logging in my messenger with another computer but all the contacts still appear as offline, only difference is that if i use another computer to sign in, i can only see my facebook category friends( all are offline as usual, but online in facebook website) and all my other contact groups are missing from that computer. Can anyone help me?

I have tried:
-removing the messenger cache

-repairing from control panel> program and features

I have gone to all the un install pages and cant find windows live mail to remove it. I am trying to install yahoo as my default mail program.

30. July 2012 · Write a comment · Categories: livemail · Tags: , , , , , ,
There is no uninstall for windows live mail. I have a toshiba with windows 7 and when I reply to a CL add or anything else, it goes there and never gets sent and then it keeps telling me  i have the wrong password. My boss has the same problem on his computer. what can I do?

I have the error: "The application has failed to start becaues its side-by-side configuration is incorrect. Please see the application event log for more detail.

28. July 2012 · Write a comment · Categories: Messenger · Tags: , , , , , , ,
Can a microsoft representative explain to me how to check the log files, so they can further investigate how I can get rid of the problem? I have also tried this once, 

1.       Remove all Microsoft Visual C++ Redistributable Packages:

a.       Click Start, type appwiz.cpl in the Search box, and then hit on the Enterkey.
b.       A window will open up with a list of all the programs that’s currently installed on your computer.
c.        Look for any Microsoft Visual C++ Redistributable Package on the list and uninstall it.

2.       Uninstall Windows Live Essentials:

a.       Click on Start, type cmd in the Search box, and hit on the Enter key.
b.       It will provide a result on the Start Menu, right click on the cmd.exe, and choose Run as Administrator.
c.        A black box should pop up, type the following command to uninstall Windows Live Essentials

- For (64 bit): "C:\Program files (x86)\Windows Live\Installer\wlarp.exe" /cleanup:all /q
- For (32 bit): "C:\Program files\Windows Live\Installer\wlarp.exe" /cleanup:all /q

d.       It will start uninstalling Windows Live Essentials.
e.       Restart the computer.

3.       Browse your computer to C:\Program Files then delete the Windows Live folder if available
Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete
* Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

4.       Browse your computer to C:\Program Files\Common Files then delete the Windows Live folder if available

Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files\Common Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete

* Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

5.       Download and install the latest Microsoft Visual C++ Redistributable Package:

For (64 bit): Click Here
For (32 bit): Click Here 

6.       Download and install Windows Live Essentials:

Please visit either of the links below to download and install Windows Live Essentials, depending on the version you wish to install.

Version 2009: Click Here
Version 2011: Click Here 

Let us know what happens. If issue persists, please send us fresh log files from the computer through my message below.

Thanks!


It worked once, and two days later, which was about a week ago. It stopped working again, and I repeated this process to see If I could fix it again. But it failed to work a second time. I really need help with this... Thanks.

Problems with Windows Live – Unable to send or receive messages

27. July 2012 · Write a comment · Categories: livemail · Tags: , , , ,
I just had to have my computer reformatted and now I am not able to send or receive messages from Windows Live.  What is the problem?

how do I get instant messenger pop-up window back?

27. July 2012 · Write a comment · Categories: Messenger · Tags: , ,
recently my computer had to be wiped and I don't get the little pop-up window that appears when I log into my computer. How do I get it back?
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