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Question about Outlook Express

Windows Live Mail FAQ

Cannot Close Hotmail /MSN account

15. November 2013 · Write a comment · Categories: Uncategorized · Tags: billing service, billing services, hotmail, MSN Account, Outlook account

Hi,

When I attempt to close my Hotmail/msn.com email account, the system gives me the following message:

 

To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.

 

This service was canceled in 2007 and the page says CANCELED.  How can I cancel something that is already been canceled?

 

I need to close that msn/Hotmail account immediately as all it does is send SPAM mail to contacts I had 8 years ago.

 

PLEASE HELP.

 

 

It looks like this is a common problem.  Geoffrey A. was able to resolve for another person on here on July 4th - question title "can't close my Hotmail account"

Close account ASAP

01. November 2013 · Write a comment · Categories: livemail · Tags: billing service, billing services, Outlook account
I have tried repeatedly to close my Outlook account because it was hacked. When I go here: Deactivate your Outlook account I keep getting the messages that: To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. I know I have NO billing services at all. But it makes me go to https://billing.microsoft.com and when I get there I get this display page: No billing information available We couldn't find billing information associated with this account. I do not know who to contact to get this cleared up. I desperately need to close my account.

Close account ASAP

01. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, billing services, Outlook account
I have tried repeatedly to close my Outlook account because it was hacked. When I go here: Deactivate your Outlook account I keep getting the messages that: To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. I know I have NO billing services at all. But it makes me go to https://billing.microsoft.com and when I get there I get this display page: No billing information available We couldn't find billing information associated with this account. I do not know who to contact to get this cleared up. I desperately need to close my account.

I have tried repeatedly to close my Outlook account.

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, Outlook account
I have tried repeatedly to close my Outlook account. When I go here: Deactivate your Outlook account I keep getting the messages that: To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. I know I have NO billing services at all. But it makes me go to https://billing.microsoft.com and when I get there I get this display page: No billing information available We couldn't find billing information associated with this account. I do not know who to contact to get this cleared up. I desperately need to close my account., Angelica F

Cancel Microsoft billing services

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, billing services, Microsoft account, Microsoft billing services
When i tried to deactivate my hotmail account the page loads "To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com." i dont have any paid services 
i cant find any info on how to cancel billing service. need brief explanation to close my account and services.

How do I cancel my billing service?

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Account option, billing service
I'm trying to deactivate/close my Outlook.com account. I've canceled my ad-free subscription, but when I go to close the account option, I'm told to close my Microsoft Billing service. 

I go to billing.microsoft.com (as told) but there is no such option to cancel the "billing service".

I'd like to close this account rather than let it expire. I appreciate any help in accomplishing this task. 

closing my hotmail account

17. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, Outlook account
I am trying to delete my hotmail account but "To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services" shows up every time. I don't have any services so how do I deactivate it?

CANCELING MSN HOTMAIL ACCOUNT DIFFICULTY

16. September 2013 · Write a comment · Categories: Messenger · Tags: billing service, MSN Hotmail, MSN HOTMAIL ACCOUNT

I would like to cancel MY MSN HOTMAIL ACCOUNT  too and keep getting same message as the other user. When i go to that section i get this msg To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services athttps://billing.microsoft.com.

The when go to that site, i cant do nothing there i get a code on my phone, entered and all i get from site is

No billing information available
We couldn't find billing information associated with this account.

remove live association

29. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, billing services, Outlook account
I've been trying to delete my Hotmail.com account but I keep getting the message: Deactivate your Outlook account
To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.

  but I have nothing in the billing service. please help contact email *** Email address is removed for privacy ***

Closing my account. Please Help

28. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: billing service, billing services, Closing my account, Hotmail Account, Outlook account
I am trying to deactivate my hotmail account and I get this message To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. I am unable to close my account because of that error message and I do not have any active subscriptions.
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