Question about Outlook Express

Most of us want to portray a professional image in all aspects of our work and personal life.

Over the past four years countless users of Outlook for Mac 2011 have reported issues that after formatting and sending their HTLM email (in basic fonts) that the recipient receives an email that not only is in a different font but the font and font sizes within sentences and paragraphs can vary greatly without any logical explanation.  In essence, your well formatted email is transformed into something a rebellious 5 year old would be proud of.  Here are some threads by way of example:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/font-problem-when-sending-email-with-office-2011/0b6a8321-383f-46ed-a85f-6d78d9dae6ad

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-for-mac-2011-mixed-font-size-and-type-when/62fcecdc-e358-41cb-a3c2-40c1c61f156c

Together we have all wasted thousands of hours trying to solve our problem in chat rooms and on help desk lines.  The biggest surprise is that the problem is worst between Outlook for Mac and Outlook for windows, both Microsoft products.  The Microsoft posts, help and support desks are not addressing the issue, whilst they always reply they are only providing "red herring" answers that fundamentally make no difference e.g. your OS is not compatible (no it is latest version), your computer is old (no Macbook pro with retina screen is not old), what version of Outlook for Mac are you running use (always the latest version because I am waiting for the problem to be fixed), use a text editor first (that doesn't fix the problem), it is the recipients email setup (but they are running outlook too and they have the same fonts installed) and as a last resort Microsoft explain in detail about rendering and pixels versus points.  We all purchased the Microsoft product because Microsoft are a leading IT company with really smart programmers and the product is meant to improve our productivity and professionalism, not impair it as the case has been.    

As a Outlook for Mac user please don't bother reporting the problem to Microsoft or queuing on their phone lines.  You need to understand that Office for Mac users have been doing that since 2010.  Your efforts will not make any difference at all.  The bottom line is, four years on there is still no fix for this problem.

Therefore if you want to send a professional looking email then do what most of us have been doing and put your old PC/laptop back on your desk and type the email on Outlook in HTML, format it and send it directly to the intended recipient.   Your email will arrive as intended.

If you want to keep using your new Mac running Outlook for Mac then turn off HTLM and have your email look like it is from the 1990's (no formatting).  Yes that is the official response from the Microsoft Supervisor in on the help desk and in many discussion threads. 

If you want Microsoft to take your concern seriously then:

1. Write to your local National consumer affairs association and complain that the product you purchased is "Office for Mac 2011 is not fit for purpose" because you are not able to compose and format an email (and for it to be received in an acceptable from by the recipient) as should be expected from the latest email client. 

2. Spread the news that there is no fix (as of March 2014).

As disappointing as the above is to hear, I hope it saves some frustration and allows you to take positive action that will bring about change.

Hello to everyone,

I am a new mac user and I simply love Office. So I would like to keep using it. In my old Outlook 2013 for PC I was able to fit more than one address in the TO: line, and it was possible for me to simply type each address, separating them with a ";". It was just possible to type more than only one address not already included in the Contact list. I tried to do the same in Outlook 2011 for mac and incredibly Outlook considered all the text I writhe as a single (invalid) e-mail address so my e-mail could not be sent. I tried and tried, the only way to send the e-mail to 2 different NEW e-mail address using the "TO:" line was to send two separate e-mails. how is that possible? the computer is new, so of course I have no contacts at all in my address book!!!

Could someone help me? I feel so lost...

Thank you very much!

I recently purchased Office Outlook for Mac. How do I use BCC?

I'm slowly migrating from Pop 3 to IMAP and though I've done a lot of reading up on this myself, still questions remain!

1. What is the difference between storing the emails I send in Sent versus Sent Items (on the computer; not the server); is it merely the location of the folder in my list, i.e., Sent is all the way at the top (where I like it to be) but Sent Items is nearer the bottom (alphabetically arranged) and harder for me to check if I want to check that an email got sent/re-read the content etc. Q: is it merely the location? In other words, do they both do the same thing?

2. For certain of my email accounts (all sent up the same way by the way) I only have the option to store Sent emails in Sent Items on my computer (or in Sent or Sent Items on the server)-why are the option not consistent between email accounts? So for one email account I am forced to store Sent email in Sent Items (if I want to keep them on my computer) whereas for my other account I am able to choose between Sent or Sent Items on my computer. Is there an explanation for this or is this random?

3. Is there a way to back up all of my email on my computer (when I use pop3 and Windows Live Mail there was a storage folder on my hard drive that my mail was automatically stored in). Thanks to that folder (and backing it up on my external hard drive) I was able to rescue my emails when my PC crashed. I want to do the same thing now I am using IMAP on my Mac (Outlook for Mac); is this possible, or is rescuing email only possible in WLM?

(please don't tell me they are kept on the server-I don't trust servers:).

4. Same Q's as above in 1&2 but for Delete Items and Trash; I only see options for moving Deleted mail to Deleted Items or Deleted Messages on the Server (or Trash on Server)-no option to move Deleted mail to Deleted items to Trash in Outlook (on computer) though it does give me the "Choose" option but when I choose, all of my folders come up and it's unclear whether they are folders from my computer (Outlook) or on my Server.

Any clarification on the above would be appreciated!

BW... 

My yahoo emails which I receive through a POP3 connection are being received multiple times.

This only happens on my iMac and not on my iPad or my companies Win8 laptop with Office 2013.