Unable to send email from Mac with Exchange 2013

12. May 2014 · Write a comment · Categories: Outlook for Mac

I have a single user that cannot send email from the Mac after migrating to Exchange 2013 on-prem. I myself am on the same Exchange server and am using a Mac with Office 2011 and am able to send/receive emails without any issues.

When the user sends an email it goes to the sent mail folder and syncs with the server and can be seen on a windows machine running any other version of Office (same in OWA). I've logged the user in on my Mac and blown away my profile and seeing the same issue.

I do not see anything in the logs on the server and have not seen any error son the Mac.

Any thoughts as to where my issues is? 


Can’t send/receive emails with mac outlook 2011

12. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
Hello, I cannot send or receive emails (exchange server) on my MacBook Air or my iMac since my password was changed a few days ago. Everything still works fine on my iphone and through webmail, so this seems to be some glitch through the actual Microsoft Outlook 2011 program. I have deleted keychain passwords, there are no special characters in the password, I've deleted and re-added the accounts with no success. Please help!

Outlook for Mac not sending emails

12. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

Hi all

I can receive emails - but not send them.  However with any other client (e.g. Mac Mail, Thunderbird etc) I can send and receive.

I have tried changing outgoing email ports to 587, 80, 20 to no avail.

Quite disappointed with this issue - and would like to use outlook - if it could only work.

At the moment my outgoing email is smtpout.asia.securerserver.net (same as my incoming).  It used to work then just stopped about a week ago.  The Microsoft help desk said to verify  and change my outlook 365 mail password (not sure why they said this - but still didn't fix the problem. I replied on the ticket help desk but they have ignored it.

Th error message is usually "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic." but sometimes (and more recently) "An unknown error has occurred in Outlook."

Why would the other mail platforms work - but not this outlook?

Any suggestions greatly appreciated as microsoft have not answer my response to their tickets (ticket #

Cheers

Donovan

import entourage files to outlook /import dossiers entourage vers outlook

11. May 2014 · Write a comment · Categories: Outlook for Mac · Tags:
Hello, 
After installing Office 2011 instead of 2008, my mailbox has increased from environment to Outlook.J 'was able to retrieve the data stored in the Main Identity folder, but I created sub folder in entourage which I filed my mails.Je could not recover under these dossiers.Est that one has a solution for finding am by import or does anyone have an idea where they would be stored either on the mac or even the time machine backup. 
Thank you in advance for your help

Bonsoir,

A la suite de l'installation de office 2011 à la place de 2008, ma messagerie est passée de entourage vers Outlook.J'ai pu récupérer les données stockées dans le dossier identité principale, mais j'avais créé des sous dossier dans entourage dans lesquels je classais mes mails.Je n'ai pas pu récupérer ces sous dossiers.Est ce que qu'un a une solution pour les retrouver sois par import ou est ce que quelqu'un a une idée où ils seraient stockés soit sur le mac même ou sur la sauvegarde time machine.

Merci d'avance pour votre aide

Your database could not be rebuilt. [-18000]

11. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

Currently Running OSX 10.9.2

Office Version 14.4.1

I have a time machine backup which I have tried to restore. I saved this file to the desktop. Dragged it into Office 2011 Identities. Set this folder to default in the MS Database Utility and rebuilt it but the above error comes up.

I currently have a new Main Identity with nothing in it and would like to restore all my folders, mail, contacts, rules, signatures and everything else to it.

I have 1.07T available on my disk to perform task.

Please can someone help me to get all my mail back from backup.

Many Thanks DC

Syncing Outlook.com contacts and calendars to Outlook 2011

11. May 2014 · Write a comment · Categories: Outlook for Mac

Hello all,

I have an Outlook.com account and Office 2011 on my Mac. Email is syncing just fine via IMAP but my Contacts and Calendars are not showing in the Outlook client. I have searched online but am not finding any solutions. Any assistance would be very appreciated.

Thanks, Mike

P.S - Happy mothers day!!

Mac delegate access – help

11. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Hello

I am a delegate for several people, and have just switched from Windows to a Mac Outlook.

I have around five inboxes and calendars that I need to regularly check and manage. The issue is that my outlook is constantly trying to check all of the inboxes, and there is a quite a delay on receiving and sending emails.

I also am getting error messages when sending calendar invites on behalf of these people, and then the invites / acceptations are getting stuck in my outbox.

This has also happened to another member of staff who has the same requirements. We have spoken to our IT support team, and believe that it could be that Mac Outlook isn't quick enough to check these emails all the time?

What would anyone advise - is there another program for Mac that allows me to have multiple inboxes and calendars?

Outlook crashing every time it starts to connect to gmail

11. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I don't know where to go for help... this weekend my Outlook 2011 on Mac became unusable as it crashes and shutdown about 15 secs after starting up every time , seemingly while it connects and wants to synch with gmail acc. The following is the error message. Ive tried deleting and reinstalling Exchange but to no avail.... anyone got any ideas ?

am pulling my few remaining hairs out !!!

thanks

Paul

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-05-11 06:46:31 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.1.140326
Crashed Module Name: CarbonCore
Crashed Module Version: 1077.17
Crashed Module Offset: 0x00069514
Blame Module Name: mbukernel
Blame Module Version: 14.4.1.140326
Blame Module Offset: 0x00008be7
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 16

Outlook for Mac 2011

11. May 2014 · Write a comment · Categories: Outlook for Mac

I do not have a desire to have every email that I write or reply to saved to Sent Email.  How can I turn this off and then selectively decide which emails I save ?

Thanks

Wheel of death when switching between “Mail) tab and “Contact” tab

10. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

On my MacBook Air (2013: OS X V10.8.5, 8GB RAM, 1.7GHz), while in Outlook (Office 365 for Mac 2011), here's the scenario:  I'm looking at my email messages, and then click on the "Contacts" tab;  I get the "spinning wheel of death" for approximately 20 seconds before it will allow me to begin searching my contacts.  It's as if the program is having to index the database every single time it is accessed.  Is this common, or is there something I can/should do to make this stop from happening?  It clearly doesn't happen when using Outlook on a Windows PC.

Also, if I leave a contact window open, the fan will soon come on, and will power up to full speed.  When I close the contact window, the fan will go back to normal (which is basically off)

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