I changed my primary alias on Monday.  Since then, when I try to access outlook.com I receive the message : "Sorry, there seems to be a problem with Outlook right now."  Outlook 2013 can't sync, and my phone can't sync.  All incoming messages are being returned to sender.  My email has been borked for over 72 hours now.  Who knows how much stuff I have missed and might not ever know about.

I submitted a support request Monday night and received a reply on Tuesday night asking for more information.  After answering their questions within 2 hours I have heard nothing back. 

I replied in this thread and received a private response and gave the information requested there on Tuesday as well. 

Now I have been told to create my own thread.  Now I will have to wait for someone to give a private response to ask for more information as I know better than to post my aliases here. 

This is a travesty in customer support.  2 months ago I would have called myself a die hard Microsoft fanboy.  Last month I got fed up with WP8 (after using windows phones since WM5) and switched to Android and after the email problems last week and now this, I have switched to Gmail.  Please don't make so pissed off that I switch to OSX or Linux, I don't think I can take it...

However I would still like access back for all the different accounts at various websites that have my @live.com address.

Disappointed,

Bryan
This security info ensures you can get access to your account, even if you forget your password. You can manage this info and your two-step verification settings on the security info page.
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Quiero editar la pregunta de seguridad que siempre se podia ver  pero ahora sale este numero celular o algo parecido que no se puede cambiar  y yo no puse ningun numero . Como se borra?
Most of my contacts are gone also on both my pc & laptop please help

Need some advice in blocking emails from the hotmail domain without blocking my hotmail contacts. I have my inbox set to Exclusive which was great as only emails from my contacts or trusted email addresses were delivered to my inbox. All the rest was sent to my junk box.

 

Well today, I've started to get junk email from hotmail accounts into my inbox and I'm not sure why that has started or how to stop it.

 

If I add the domain "@hotmail" to my blocked list won't that automatically delete ALL incoming emails that have the @hotmail domain as oppose to just sending them to the junk folder. I want to send them to the junk folder so I can screen them in case I get an email from a @hotmail address that I need to add to the safe list.

 

I'm not sure how to filter out and send the junk @hotmail emails to the junk folder because as I mentioned, Outlook used to filter it out (and only send contacts or those on the safe list to my inbox) but now I'm getting all emails that end with @hotmail to my inbox regardless of the fact that they are not on my safe list or contact list.

 

Edit: I've started receiving junk email to my inbox from other domains too. I don't want to have to keep reporting them as junk because a) there is a lot and spammers constantly change their domain and b) I shouldn't be receving them if my email setting is set to Exclusive.

 

Any advice on how to adjust this back to the way it used to be or why this has suddenly started?

 

Thanks in advance

 

 

I changed my existing email address which was a hotmail account on Xbox live to a new email account. I than could not access the old account anymore. How can I get  to access the old account again?



<Moved from MSN Accessibility>

Skydrive for Windows 8.1 has a feature that automatically marks your files for offline access if you’ve opened or edited them on a given device before.  Is it possible to turn this feature off so that if I access a document and view or modify it, the document stays in the cloud only and doesn't download to your device?

i have had my hotmail account for 15 years and it has always been set on exclusive.

in the last 12 hours, i have received over 10 junk emails directly to my inbox.

why is the filter no longer working?

if this function on outlook is no longer working, i will close this account and open a new one on gmail.