Someone hacked my Hotmail account yesterday so that I couldn't get in with my password.  I reported it to Microsoft through my alternate telus account.  Microsoft reset my account this morning and I entered a new password.

 

In my security settings there is an account I don't recognize being: *** Email address is removed for privacy ***.  This is not my account.  They set my Hotmail to forward to this unknown account.

 

How can I get rid of it?  They are still hacking into my account.

 

Please and thank you from Monica @ *** Email address is removed for privacy ***. 

I also have this frequently but not always.  Pictures that are supposed to be embedded do not appear. There is a frame box with the small red x in the corner.  Right click offers a Show picture command that does nothing.

 

If I "forward" the email as it shows up for editing the pictures sometimes show up there so I can see them.  This does not always happen.

I am using IE 10 for Windows 7 with SP1 and this happened with Windows Live Mail and now with Outlook.  It happened also on my other computer with Windows Vista.

 

It does not seem to be consistent over different senders either. 

 

Any suggestions?

 

I have an address showing in outlook under frequent contacts.  I do not recognize the address. This address is not in my address book.  How can I delete it?.

Hello,

This is a time sensitive matter. I have made a few posts with this same problem and as it has been almost a month (Aug 4th was when I noticed the issue) for me to recieve any sort of answer I am resorting to posting on to the community again.

I have been trying to use my escalated account agent link from a prior community question private message, but I don't think it is working anymore as I have stopped recieving replies and the replies I had been recieving all had an automated quality to them which makes me think that my concern isn't actually being looked into.

My last post of this kind was made private and I'm just really hoping either someone will have an opinion as to where to go from here or another "moderator" will see this and provie me with an new escalated account agent as this is a time sensitive matter.

I have been informed that my account was made inactive. This is impossible as the last time I logged into an account was on December 1st, 2012 and the date my account was signed into recently when I noticed the emails gone was: Thursday, August 4th, 2013. This is 246 days. Fom todays date Aug 22 this will be 264 days. How was my account rendered inactive?

Also note:

- No I didn't log on via a mobile browser but my computer. (So that isn't it either)
- All my emails were lost after I switched to outlook.


I would just like to state that I really appreciate some sort of answer that can help me understand how my account became inactive because I just want to reiterate that I had both been on my account within the 270 day deadline and the 365 day deadline. NOW , the 270 day dealine is less that a week away and I don't want my account to become inactive because I was waiting for microsoft to respond.

I have proof via an email I had sent to one of my friends. I won't post it here but I can provide it to Microsoft.

Can someone please answer the following questions:

- When was the date my account became inactive?
- If the email account become inactive why do I still have all my contacts and all my pictures in sky drive.
- I am still recieving new emails from old list serves. Why?
- Did you actually try and retrieve the emails I am asking for ? I understand that they have been "purged" if the account was inactive but as I think this is a sync error not a inactiver error. I would appreciate someone looking into this matter.

I really appreciate the time being taken to answer these questions.
I also really appreciate someone actually looking into this case or checking if the emails can be retrieved.

Thank you,
Eleni

i unable to log into my hotmail email this morning.

 

Then i google it and found how to get back account and which microsoft did .

 

when i log into my email . I saw few private email was setting undeliver in email .

 

looks like someone has hacked into my email.

 

I wanna who how to track down the IP address.

Hi ,

I made a foolish mistake in putting in the wrong password a few times in my login
a couple of days ago but I am hoping that I do not have to wait as long as 30 days in order to get a new email address etc set up , I gather I will not lose my account and that its just a case of making up another email address etc ? I have done a scan on my computer already and there are no threats detected.

I did receive a code via an automated call which I am hoping it was from yourselves this morning at 02.53 a.m in order for my account to remain live and a message from yourselves saying that it takes 30 days but am I right in thinking that I have to wait that long before I can get into my emails ?
you say the reason for this is so that hackers will find it harder to access my account but it seems a bit too long to wait ? 

I do understand and appreciate the volume of work that is involved in securing people`s privacy though.

Could someone get back to me on here regarding this .


Kind regards.


Angela.

 
Hi ,

I made a foolish mistake in putting in the wrong password a few times in my login
a couple of days ago but I am hoping that I do not have to wait as long as 30 days in order to get a new email address etc set up , I gather I will not lose my account and that its just a case of making up another email address etc ? I have done a scan on my computer already and there are no threats detected.

I did receive a code via an automated call which I am hoping it was from yourselves this morning at 02.53 a.m in order for my account to remain live and a message from yourselves saying that it takes 30 days but am I right in thinking that I have to wait that long before I can get into my emails ?
you say the reason for this is so that hackers will find it harder to access my account but it seems a bit too long to wait ? 

I do understand and appreciate the volume of work that is involved in securing people`s privacy though.

Could someone get back to me on here regarding this .


Kind regards.


Angela.

 
Today I started getting junk mail delivered to my inbox. I have settings to "exclusive." I changed my password. This is scary. What can I do?
The issue started around the same time that Outlook.com was having its downtime sessions last week.

Emails sent from my main @live.com account are never received by the recipient.  The emails are in the Sent Mail folder.

It doesn't matter what the email address is.  @Outlook.com, @Live.com or external domains.

I have sent message headers to some MSFT support division and the answer received was that the problem is with the recipients mail server.  That is very hard to believe that EVERY mail server to which I am sending email is suddenly misconfigured.  The message headers sent were for emails not delivered to the @Outlook.com and @Live.com servers.  If the MSFT support response was actually correct, then the recipient's mail server is maintained by MSFT and I have no control over that.

I suspect that the issue with Sent mail never being received is just left over from the Outlook.com outage last week.  It is difficult to conduct business when all email sent is never received.

After a day or so, I sometimes receive a notice that delivery has been delayed, so it is not an issue of being sent to JUNK.

Suggestions?
TNX
Rick

I am trying to send several pictures as an email attachment but the file size for each pic is too big. I have been trying to resize the pictures by going into my pictures and clicking on the one i want to send and choosing email at the top which allows me to resize the picture.  Prior to this i changed my default email to windows live hotmail. However when i click on the picture and choose email icon at the top and change the picture size it automatically goes the outlook.com but then it just says there appears to be a problem with outlook at this time !!!!

 

Previously before i figured out i had to change my default email it was set up as microsoft office outlook 2007 which i don't use but it allowed me to pick several pics and resize then and then they were sent to that account ..... too bad i can't send anything from there since it's outdated.

 

anyone know how to fix this problem????