I'm really troubled by it. Any advice would be appreciated. Thanks!
Hi there,
I could not access to my hotmail... all my requests have been delined.
Thing started yesterday , I suspected that my account *** Email address is removed for privacy *** has been hacked, so I attempted changing my password yesterday, however, the system blocked it and asked me to reset my password... I couldn't got a code from a provided e-mail address becasue this address is no longer active. Then I spent a quite amount of time to filled out a request form four times for verification. However, I got all delined. I even could not log into that page now.
I'm very depressed and frustrated becasue I have been useing this email address for 10 years, a lot of important emails and contacts are there. Could you please please help me to get it back! Your help is much appreciated.
Thank you very much for your time!! Look forward to hearing from you soon!
How do I reactivate my msn account that was accidently closed, and now it says it no longer exists??
1) The automatic code reactivation has not been sent to the correct address despite resetting this data for you.
2) The submission of sample email headers, addresses, mother's birthplace, previous passwords, credit card data and even current XBox live data has not been enough to prove that I am the owner of the same account. An account that has been active for over 10 years!!!!
You have hidden behind an automatic process that has not even allowed me to succeed!!!
I have:-
1) tried to use a code finally sent to my alternate email address via this 'newly created' Hotmail account without success!!!
2) been refused to acknowledge the 3 new passowrds that I have tried to re-activate my account with!!!
3) been refused to continue with the re-activation process stating that I have tried too many times!!!!
You have my existing data, emails and addresses, stored files. !!!!!
You have seriously interrupted my current business activities, you are costing me money by preventing my clients form contacting my persoal email address!!!!
You have reneged on your commitment to secure services and in actual fact are certainly to be criticized for fraudulent supply of software.
I demand to have a HOTMAIL technician deal with this complaint as I have spent hours trying unsuccessfully to get the process done myself and yet it is clearly designed to prevent me from succeeding despite my submission of as much personal proof data as possible.
WHAT IS IT GOING TO TAKE FOR YOU FOLKS TO UNDERSTAND THAT YOU ARE HOLDING CLIENTS TO RANSOM BY PREVENTING SUCCESSFUL RE-ACTIVATION????
WHAT WILL YOU DO TO MAINTAIN MICROSOFT'S REPUTATION.
THIS IS APPALING AND I AM BITTERLY ANYGRY TO BE DEALT WITH IN SUCH A FLIPPANT MANNER.
GET SOMEONE TO RESPOND TO THIS EMAIL AND HELP ME !!!!!!
SHANE P. MCKENNA
DUBAI, U.A.E.
I have been having some problems with my email account.
My sent emails are received as normal. I have not been receiving many of my emails. The emails do not go to my junk folder or any other folder in my account. Some emails do come through, however they are delayed by several hours or even a full day.
Does anyone have any idea why this is happening and what I can do to fix it, please?
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