cannot close my account

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
when closing my email account, it told me I had to de-activate Hotmail ( or something like that) and I did.  but it didn't display a confirmation scree.  instead, my inbox showed a welcome message from Hotmail!  I mistakenly activated BILLING at one point and never could undo it.  perhaps that's what is causing this problem.  I do hope you can permanently close my account.  thank you.

How do I set up a separate inbox folder for my alias so that messages go there?

07. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi, after I set up an alias, I received a welcome message which read,

Here are a few tips to help you get started:
  • To send email messages from this alias, click on your address (above the To line in the message) and select your alias from the list.
  • If you set up a separate inbox folder for your alias, messages sent to the alias will go there. Otherwise, messages sent to your alias will go to your regular inbox.
How do I set up the separate inbox?

Cheers,
Drew

All mail items gone from inbox

02. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , ,
I signed into my mailbox after not having signed in a while to find that the entire mailbox is empty (all my folders are gone, nothing in sent, drafts or deleted). All that was in my inbox was a welcome message from Hotmail.  I followed the steps to recover deleted items, and was not successful. This was the message I got when I tried recovering deleted items: Sorry, we've tried our best, but unfortunately there are no mails to recover.

Please advise as to how to recover my mail and folders.