Here's the problem:
I have MS Office 2011 with Outllok and at some point, Outlook crashed and I was asked to rebuold trhe database. Did so, and late found out that a whole lot of mail from a period of about a month was missing. Both from Sent Items
and Inbox - from the same period.
In Outlook I have several folders with sorted mail stored locally, that is ... maiul which is no longer on the IMAP server. I also have several folders with sorted mail under the Inbox on the server.
The missing mail is missing from the Inbox and from Sent Items.
I started torebuild the database without succes (error -18000) several times.
At this point Outlook is up and running again, but all those mails are still missing, and in the process it also lost (contact to) all the locally stored folders with sorted email for different projects and tasks.
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My objective is to get everything back to how it was. I need the missing mail, and I need the local folders with their content. I am sure the local folders are somewhere on the harddisk, but where are they and how do I get them
back into Outlook?
The good thing is: I have a TimeMachine backup made a few days before the apocalyptic crash. If I can restore that, everything is there, except mail newer that the backup date, but that's not a problem, since that mail is still
on the IMAP server.
However - the missing mail that dissappeared from the Inbox and Sent Items is NOT on the server.
So how do I go about this?
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My plan is:
Change the mail password, so Outllok cannot syncronize with the server.
Restore from time machine, so I will get all the mail back - including the missing messages.
Locate the missing messages in Outlooks Inbox and Sent Items, which will hopefully be there, until Outlook syncronizes with the server.
Copy the missing mails to two made-for-this-purpose local folders.
Change the password back, syncronize and then move the missing messages to their respective folders, so the server will accept them and not delete them.
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Questions:
Does the above sound like the right way to go?
What folders and files is it I should restore from TimeMachine?
Should I delete everyting in /Documents/Peter/Microsoft User Data/Office 2011 Identities before I start?
What else would I need to do that I did not think of?
All help appreciated and welcome.
:-)
Desperate Peter
(if it is important: MacBook Air 2 GHz i7, 8 GB RAM runnin 10.8.5 and the backups were made on a network connected Time Capsule. I looked at the Time Capsule and found the backup is a .dmg file that I have copied to an external
USB harddisk which is now connected directly to the MacBook Air. Doubleclicking the .dmg files results in a disk image on the Desktop)
before going on vacation, I performed a full TimeMachine backup on my iMac [running OSX 10.7.5] and then shut down the system
after returning from vacation, I upgraded my Office 2011 from ver 14.3.6 to ver 14.3.7, seemingly without problems, i.e. no errors/warnings
after the DB Utility completed [NO problems were reported during the scan main identity, verify, copy and recover phases] I started Outlook and immediately discovered that I had completely lost the prior 16 month's worth of emails
I shut down my iMac, restarted it with Command-R and performed a full restore from my TimeMachine external backup drive, seemingly successful
after I verified that I was running Office ver. 14.3.6, I started Outlook again
as soon as Outlook ran, it immediately announced that the main Identity was out of date and forced execution of the DB Utility, upon completion of which I discovered again that the latest dated email was May 5th
after returning from vacation, I upgraded my Office 2011 from ver 14.3.6 to ver 14.3.7, seemingly without problems, i.e. no errors/warnings
after the DB Utility completed [NO problems were reported during the scan main identity, verify, copy and recover phases] I started Outlook and immediately discovered that I had completely lost the prior 16 month's worth of emails
I shut down my iMac, restarted it with Command-R and performed a full restore from my TimeMachine external backup drive, seemingly successful
after I verified that I was running Office ver. 14.3.6, I started Outlook again
as soon as Outlook ran, it immediately announced that the main Identity was out of date and forced execution of the DB Utility, upon completion of which I discovered again that the latest dated email was May 5th
My mac suddenly changed the database for my Outlook 2011 and I have lost contacts, not all but some. I have backup a with timemachine in a separate harddisk. Now im trying to only import contacts so I can choose not to imprt duplicates .But i can not find
them in the backup that timemachine has done please do anybody have an idea..
I Looked in every folder I can find bu i do not find any with the extension of .olm or .pst so please help
I Looked in every folder I can find bu i do not find any with the extension of .olm or .pst so please help
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