When outlook forced me to change from hotmail - all my personal folders were lost. Then no longer shop up on the side...I have looked everywhere...the emails in these folders were not current but ones I never wanted to delete.  please help.

Thanks.
I cannot figure out to create personal folders for outlook on my Mac.  Under the "File" folder, the New is greyed out so I cannot access it
I have recently set up SkyDrive accounts for my wife and children to keep their personal folders synced between our desktop and laptop. With 2 of the 3 accounts I ran into issues where the update process would get stuck at "Processing changes" but in both cases I was able to disconnect SkyDrive and resolve file conflicts and get the sync to go through eventually. With the 3rd account I am having no luck though. The personal folders for this 3rd account were more or less empty and they synced up fine at first but when I started adding music (mp3) and video (mp4) files, it would get stuck at "Processing changes". I disconnected SkyDrive, and deleted the files that would not sync and did a few trials with Word docs and pdf files and they synced just fine, but for some reason, music and videos would not. I wondered if it was just specific media files, but I tried a bunch of random mp3 and mp4 files and all of them had the same result. I even went so far as to completely uninstall SkyDrive and reinstall and still have the same result. I tried all if the suggested solutions in the many threads on the "stuck processing changes" threads but nothing is working. At this point I am pretty frustrated as SkyDrive is essentially useless until this is resolved.   
I have two calendars in Outlook 2010, each says Personal Folders at the side of it. I can't delete either of them. Unfortunately one of them syncs with my laptop through Code 2 Outlook Sync but the other syncs with my Samsung Galaxy S3 through Kies. I can't get either of these to sync with the other outlook folder. Has anyone any ideas please? At the moment I'm copying each entry across to both calendars, but that's hardly a long term solution.
I posted this issue already.  I received a reply that I had a private message, and that my thread had been closed.  I went to my private messages and was asked for my account information.  I provided my account information -- and then -- nothing -- never heard from anyone again.  SO, I am starting again from scratch.  Like MULTIPLE people on this site with the same exact problem, I have lost all of my personal folders in outlook.com.  The only folders I now have are the default folders of Inbox, Junk, Sent, Drafts and Deleted.  I have obviously also lost the hundreds of emails that I stored in those files over the years.  Can someone PLEASE HELP???  I see this same problem posted all over this site, but I have not read one answer or solution to the problem.  Please, please help me.  Thank you very much.

Hello Team,

 

My email ID is *** Email address is removed for privacy ***. I am unable to see old email, old sent items, personal folders. July 12 2013 i have changed my password. I am logging on to the account from my home PC and will have the same IP. After i logged on to my account i am unable to find the old emails. Citi folder , MA folders and personal folders . All the old sent items are also not availble. Please could you recover the old email and also the relevant folder.

 

Regards,

 

kiran sastry

 

Original Title: currently i am able to log on to my account *** Email address is removed for privacy *** but i am unable to see old emails and also the personal folders.