my account has been hacked and i NEED to check emails in it for employment and tax reasons.

everytime i try to reset the password, the screen you have to do it goes blank until you refresh, which then loads for about 1 second, then takes me back to the previous page.

i've had to create an alternative email just to try and get this sorted. 

i need to speak to an advisor asap to get this sorted. how can i do it?

thanks
Hello all, I will show step by step lead to my problem:
1. I install WLM 2011 on my windows 7, then I setup new gmail account with protocol IMAP and WLM start download mail from gmail IMAP server (my mail data approximate 9 GB and I have to spend 2 days to finish download).
2. Because WLM configure default data folder on windows OS drive (C:\......). To prevent data increase in windows OS drive and for safety if OS have problem for example virus...I change WLM data folder to none OS drive (logical partition, for example D:\Mail Data) by on WLM: I go to Option->Mail->Advance->Maintenance->Store Folder->Change Store Folder to D:\Mail Data and WLM automatic copy data from default folder to new folder which is already configured.
3. After long time smooth working with WLM, my OS have problem by virus as I guess, and I have to re-install new windows and aslo new WLM.
4. After re-install new WLM, I'm not expect to set up new account and spend 2 days to download mail from server. I go to Option->Mail->Advance->Maintenance->Store Folder->Change Store Folder to existing folder which I configured previous time (D:\Mail Data) and new WLM can load all my mails immediately, but after exit and restart WLM, WLM always ask me for enter password although I check into Remember Password checkbox every time enter password.
Something wrong with my work? Any expert please help me?
Thanking in advance.
not recieving email link and need a person to email link manually

Ok - I received an email from Hotmail Team - urgently asking me to confirm my username, password, etc or else i would have my account shut down. The email was from *** Email address is removed for privacy *** - is this legitimate??

 

I dont think so but want to hear straight from Windows Live

 

Thank you.

 

I will not do anything until I hear from someone that this is correct.  If it is not - then someone is trying to steal my account.

 

Please let me know.

Thanks. 

I am in another country - not USA so this is critical for me.

 

Best regards,

Debbie

W7 x64

WLM/MSN 2012 v16.4.3503.728

 

What I have done:

-Had to use wlstartup.exe to enter info after reboot everytime.

-Already checked 'Remember my ID and password' + 'Make this my trusted PC' but it unticks itself and forgets login info after reboot.

-Already tried repairing the install then rebooting to no avail.

-Regsitry is already on %USERPROFILE%\AppData\Roaming under W7 in Current User.

 

Additional Info:

-PC language is set to Japanese system locale language while the rest is English

-Changed compatability mode for messenger.exe to Vista SP2 so it would appear as an icon in the taskbar and not as a pinned tab/folder look

-Everything is up to date on MS Updates/ Driver Updates

 

I've read many threads about this issue in the past on previous versions but it seems to be not fixed yet. Any solutions?

hotmail keeps asking me to re-sign in, when I do they say the password is no good, help please
I got an email stating that I need to provide the following information in 48 hours or my account will be lost:*Name  *Username *Password  *Date of birth  *Country or Territory. This email was from *** Email address is removed for privacy ***. Is this a genuine email from Hotmail? Because it was in my junk folder. Hence, I am uncertain about the credibility of this email. Reply is eagerly awaited and greatly appreciated. 24 hours have already elapsed!