At some point in time I had to sign up for this Passport email, never used it! Have used sympatico address since 1998. The passport address has to have
shown on my emails at some point in time. Or hotmail users had access to it! No one seems to have heard of it. Except now years and years later
someone has sent me an important email to the passport email address. I have already messed up my sympatico password by trying to change email addresses on my hotmail sign in page. I have had the email password reset! Now if someone can direct me as to how to find and get into my Passport Email account!
I think someone has hacked into my messenger. It says I am signed in somewhere else, and I know I am not. I have tried to change the password but evidently once they have hacked it,, the new password goes to it too. I do not know what to do? I tried redownloading but it is the same thing, it goes to the hacked messenger. If you have any suggestions, please let me know.
[Moved - IE8, XP]
My grandfather lost his battle with cancer back in March this year. I was asked by the family to assist with closing down his virtual accounts. When I went to close his hotmail account I was surprised to find "he" was still emailing. I tracked the IP address of the sender to his grilfriend's house. I changed the password and thought the account was locked down. The next day the accounts password had been changed and I was locked out. Most likely she was able to reset the password with the security question (I feel like an idiot for forgetting to change that) and now I can't even reset the password.
I'm not interested in going through my grandfather's emails, but I'm a bit worried about what his girlfriend might be doing with his account. The emails she was sending were really creepy as she was able to impersonate him very well.
I've been searching for a way to notify Microsoft of my grandfather's death and have a death certificate to prove it, however I've been unable to find the procedure to do so.
This is the message I keep getting to verify my email below and can not verify its from the real Hotmail Team--
====================================================================================
Dear Account User,
An HTK4S virus has been detected in your E-mail folders because your email
has exceeded its storage limits,set by administrator you may no longer be
able to received some 101kb mails. Your email account therefore requires
verification for continuous activity or you may not be able to send or
receive new mail . And your Hotmail account has to be upgraded to our new F-
Secure R HTK4S anti-virus/anti-Spam version 2012 to prevent damage to our
mail log and your important files. You are required to do this before the
next 24 hours of receipt of this email or your info will be erased and De-
activated from our database.copy and past the link to your browser below
http://www.neon-entertainment.com/general/pages/sitesections/neonmenu/
menusections/nationalsubs/phpform/forms/form1.html
Email: ...............
Username: ................
Password: .................
Confirm Password:..........
Upgrade Email To New Version:..........
We apologies for the inconvenience that this will cause you during this
period.
Warning!!! Hotmail Account owners are expected to update their accounts
within 24hrs,after receipt of this notice. Failure to do this will
immediately render your account deactivated from our database and service
will not be interrupted as important messages may as well be lost due to your
declining to re-comfirmed to us your account details. We apologies for the
inconvenience that this will cause you during this period, but trusting that
we are here to serve you better and providing more technology which revolves
around Secured Email
Sincerely,
Hotmail Customer Care Support
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