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Verifying my account ownership was rejected.

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account ownership, microsoft

Due to a security issue, Microsoft blocked my old hotmail account. The secondary email account from which I can receive a reset password link doesn't exist any more (The service was over). So, I tried to verify my ownership of the old hotmail account many times by fillingout recovery request, but Microsoft rejected my request.

I talked to staff from Microsoft many times, and tried my best to get back my old account, but to no avail.

I have been looking for a job, and applied for many places throug this e-mail account. My future employer will contact through this email account.

So, I want to get my old email account back as soon as possible.

Verifying my account ownership was rejected.

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account ownership, microsoft

I talked to staff from Microsoft many times, and tried my best to get back my old account, but to no avail.

I have been looking for a job, and applied for many places throug this e-mail account. My future employer will contact through this email account.

So, I want to get my old email account back as soon as possible.

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft’s Terms of Use agreement or Code of Conduct.

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Code of Conduct, microsoft, suspicious activity

I received the notification a day or so ago that my SkyDrive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. It really surprised me to see this, because I only use Skydrive for homework. I haven't been on SkyDrive for a couple of weeks due to travelling, so I don't see how I could have violated anything. It's really frustrating to have this happen without warning or notice and without the option to look at my account and try to fix the issue. If you could please look into this, I would great appreciate it. Thank you for your time.

Aaron

hotmail password reset

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account details, microsoft

Hello,

After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern.

You may post your concern through the following link:

http://answers.microsoft.com/en-us

Sincerely,
Tommy
Online Safety Team

I have gotten this same request before & I am no closer to getting my password reset than when I started 4 days ago. What to I need to do to talk to someone who can actually help me?

Here is some information (again).

I have filled out that questionnaire many times.

The problems are:

1 I created that account in Alabama, I now live in Iowa.

2 The e-mail address and the phone number to send the reset information to are both invalid now.

3 I don't own an X-box.

4 I used the account as a receive only. There are no subject lines or contacts anymore. I used the account as a Spam filter. The few replies I made with it have been long deleted.

I need to talk to a human being to explain what happened. you can contact me at 515-333-7296 or *** Email address is removed for privacy ***. Right now, all my microsoft based e-mail accounts are blocked. Even the new outlook.com address I created a few weeks ago.

Please just call me and let me talk to a human. You are about the 5th person I have been shuffled off to. I don't need the e-mail account so much as it is my log-in to Microsoft Money. Without the reset, I cannot access over 6 years of bank data that I needed on the 1st of this month. Please contact me in person!!!

Mike Miller

Carlisle, Iowa

*** Email address is removed for privacy ***

I can’t access Outlook Calendar.

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: access Outlook Calendar, address bar, microsoft, Outlook calendar

I can't access my outlook calendar. Each time I attempt to access it the address bar just keeps blinking rapidly and I get the following message:

"Something went wrong and we can't sign you in right now. Please try again later."

This has gone on for two months now.

Since Microsoft forced the switch from Hotmail to Outlook I have had problems signing in to both e-mail and calendar. Unless I use Chrome, when I attempt to write a new e-mail, my contacts list is not available.

Tracing the source of Hotmail/Live email

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, source location

Hi,

I know Microsoft had removed the x-originating-ip field from the headers of emails sent from Hotmail but I need to trace an email and confirm source location (no need for exact address but city and state would be fine by me). What should I do now?

Thank you

Regards,

Joseph

Disappearing emails

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft

Dear Microsoft and Microsoft Community users,

Today I have been sorting through my two different accounts on Outlook.com. I eventually deactivated/closed one of them and kept the other in tact. However, later when I signed in to my operating Outlook.com email account, I realised ALL my emails have been deleted - my inbox is absolutely empty except for a email titled "Set up your new inbox" from the Outlook Team.

I am very very frustrated now as Microsoft does not even provide an email address that I can contact directly to seek assistance for my situation. I am a high school graduate who is currently using the aforementioned Outlook.com account to apply for universities and words cannot describe how helpless I feel now because I have so many important emails in the inbox that I did not think twice about backing up because I expected a such a developed email provider such as Microsoft would be reliable and dependent enough.

I am sure there are many other users out there who are experiencing or have experienced a similar situation that I am unfortunately experiencing now and they would also have several treasured and important emails in their inbox and I feel a bit disappointed in Outlook.com for such an error caused.

I beg for anyone to reply providing a remedy to this situation as soon as possible! Your help is gratefully appreciated! Many thanks.

Regards,
Charley

upload speed

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, upload speed

More than a year of complaints. Wow. No wonder I get a answer anywhere on the net. I have read posts and optimized my settings, ever read that Microsoft upgraded the upload speed by 3x.

I am trying to upload 5GB for the past 3 days. I still got 3GB to go. I've got a 4MB download and 1MB Upload adsl line.

Have tried everything here above, and still extremely slow upload.

3 x faster than slow crawling, is crawling. We need uploadspeed equal to today's technology.

Microsoft, here is a Idea, bring out a app where you can actually upload your files via an very old technology like, mmm ftp. Thereafter when everything is uploaded, the skydrive can take over to sync your files. - This Idea will cost you $5 Billion.

Contacting Microsoft to renew subscription????

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft

Does anyone know how to contact Microsoft to renew subscriptions???????? There is absolutely NO MEANS of contacting them! Cannot email, cannot message, cannot find a phone number to call! If I lose half of my emails because my storage decreases because I cannot contact them to update my account I am going to be one SERIOUSLY hot chica!

How do I get my Microsoft account unblocked?

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: customer support, microsoft, Microsoft account

I attempted to sign into my Microsoft account two days ago. I was then lead to a new link saying, "Your account has been Temporarily Blocked." "Here is what you need to do, contact customer support and we will ask you a few questions to verify your account." Below that message is a "Continue" button. There is nothing else that tells me what to do.

*Note*: I have full access to my affected email account. And every time i try to log in or go to a Microsoft owned website while logged into the affected account it shows me the same "Temporarily Blocked" message.

Here is a list of what i have done to unblocked my account:

- Reset my password (about 4 or 5 times)

- I have Updated my security to the affected account using an alternate account.

- Filled out 2 questionnaires

- Contacted costumer support (Costumer support told me to post on the forums.)

- Posted on the forums 3 time

- I have put in 7 or 8 verification codes

More Info.:

- I have full access to the affected email address and i have received emails saying, "Right on! The information you submitted for your affected account has been verified. click this link to reset your password." When i do reset my password and then sign in with my affected Microsoft account i once again get the "Temporarily Blocked" message.

- Customer support tried to access my account and even they were blocked out.

If there is anything i am not doing right, or i have yet to do please reply. Cause really all i want to do is to add more security to my account so i can use Xbox Live again.

Question about Outlook Express

Verifying my account ownership was rejected.

Verifying my account ownership was rejected.

Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft’s Terms of Use agreement or Code of Conduct.

hotmail password reset

I can’t access Outlook Calendar.

Tracing the source of Hotmail/Live email

Disappearing emails

upload speed

Contacting Microsoft to renew subscription????

How do I get my Microsoft account unblocked?

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