I used to use Skydrive a lot, but not used it maybe for a couple of years. Now I've tried to log into it, it just won't recognise my account name (yahoo email address) at all. So I've set up a new Microsoft account (using the same yahoo email address!)
and here I am looking for my old skydrive files. I have an email from live.com in 2009 that confirmed I had an account (linked to the yahoo email address), but where is that account and skydrive now?? Can I forward that 2009 email onto somebody at Microsoft
for them to investigate?
Error: “You’re currently signed in with an Office 365 Account, which can’t be used with outlook.com”
I keep getting this error when I try to log onto my email (.edu)
"You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)."
I have tried clearing my browsers cache and cookies and tried signing in at *** Email address is removed for privacy *** and I still cannot log in. I have never had an Office 365 Account.
** I have seen the other threads on this but I cannot reply to them.
I followed the instructions from the following thread:
http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/error-youre-currently-signed-in-with-an-office-365/64ea673f-6774-4988-bea8-f3b3d76322cd#_self and still cannot log onto my email. I have tried from multiple computers.
"You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)."
I have tried clearing my browsers cache and cookies and tried signing in at *** Email address is removed for privacy *** and I still cannot log in. I have never had an Office 365 Account.
** I have seen the other threads on this but I cannot reply to them.
I followed the instructions from the following thread:
http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/error-youre-currently-signed-in-with-an-office-365/64ea673f-6774-4988-bea8-f3b3d76322cd#_self and still cannot log onto my email. I have tried from multiple computers.
I will try to explain this, but it might be a challenge.
I have primary Microsoft account. I use this for my windows phone, my xbox, and my windows 8 machines. A while back, I jumped on the bandwagon and grabbed an outlook.com account separate from my Microsoft account because I wanted "my name" @outlook.com.
I currently have my main Microsoft account which I use for everything(uses a gmail email address), and a separate outlook.com email.
I want my outlook.com address to be my main address and login for everything, but when I go to switch my address on my account it says that I cannot switch to an existing account.
How can I make this happen?
So it started when I went onto my Xbox and tried to sign-in to my Xbox Live, a message showed up saying i must Add Security or Update My Account Security. When i do this I get the 8015D000 Error message and tells me to try again later. I get onto my computer and i ATTEMPT to sign-in to my microsoft account, but suddenly receive a message saying, “Your Account is Temporarily Blocked.” It then tells me to contact customer support. Everything I've went to in order to access my account said only to Reset my Password or Submit a Account Verification form. I reset my password three times, Verified My Account info and even submitted four Verification Codes. (The code in which i receive through Email or SMS Text.)
Solutions I've tried:
- Reset Password
- Verification Code Submission
- Called Customer Support
- Submitted out an Account information Verification form
The Question I want answered is “HOW DO I GET MY MICROSOFT ACCOUNT UNBLOCKED?” Because ive looked everywhere for information, the microsoft support site, Youtube, and even with friends.
So if there is Anyone who may know what to do that i haven't already done feel free to tell me.
We have been using Live@edu for student email and are currently in the process of converting to from Live@edu to O365. As a part of this process the consumer services (specifically SkyDrive) is separated and preserved as a personal Microsoft account.
On the weekend of September 13 we used a non-production Live@edu tenant to do a test migration. After this we experienced a situation where all the contents of a SkyDrive rendered inaccessible to the Microsoft Personal Account that was created through the migration process.
We are coming up on the production migration that will involve >120,000 accounts. It is important for us to understand what happened and, if there is a risk of this happening again, how we can mitigate it, or effectively respond to it with our institutional support channels.
-- Details --
Our tenancy of Live@Edu is federated using Shibboleth. This means that we were unable to connect using desktop/mobile clients eliminating that as a source of issues. Additionally, the Windows Live IDs we have been using are different than the email addresses.
On a test tenancy after following the MS procedure to recover access to the account I was able to successfully access the Microsoft Personal Account only to discover that the prior SkyDrive contents was inaccessible (there had been several folders and files before the migration). Before the migration, I had shared several files and folders. These shares (and the content) is still accessible via URLs I had emailed to myself, or directly shared to another user’s SkyDrive.
Investigating the issue with our Microsoft support contacts we’ve managed to determine that there are three ‘NetIDs’ associated with this Windows live ID in question. Our current theory is that after the migration the ‘wrong’ NetID was picked up and this could be fixed by changing the active association. However, we have been unable to identify a support channel capable of verifying this diagnosis and assisting us. I can provide specific account details offline as required.
I received this email yesterday and want to know if it is a scam. The name part of the email address is mine but the "co.uk" is wrong. My email ends with "@hotmail.com"
Microsoft account
Security info confirmation
It looks like you've added some security info to your Microsoft account (-----@hotmail.co.uk):
Phone number: <PII removed>
You can use this info to reset your password if you forget it.
Confirm <PII removed>
If you didn't make this request, click here to cancel.
Thanks,
The Microsoft account team
I have filled out and been verified twice that I am the owner of
*** Email address is removed for privacy *** but Microsoft said that they sent the password reset to my other email
*** Email address is removed for privacy *** and I never receive it? I need documents off my other email, how come you cannot contact hotmail? Heres the account ownership email from MIcrosoft with no reset link: 
Microsoft Account - Unmonitored Automated Email (*** Email address is removed for privacy ***)
9/30/13
To: *** Email address is removed for privacy ***
| From: | Microsoft Account - Unmonitored Automated Email (*** Email address is removed for privacy ***)You moved this message to its current location. |
| Sent: | Mon 9/30/13 5:20 PM |
| To: | *** Email address is removed for privacy *** |
Congratulations!
We have confirmed that you are the owner of *** Email address is removed for privacy ***. An additional email with a link to reset your password has been sent to this email address.
Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.
Don’t get locked out again
Once you access your account, we highly recommend you update your password reset information with a phone number or alternate email address. This will
make it easier for you to gain access to your account in the future if you are locked out again.
Thank you!
Microsoft Support Team
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA
Account recovery request 103293547 is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox
Over the last few days, I keep getting emails saying "here's the security code you requested", clearly someone is trying to break into my account. I don't know what service they are trying to get on to. I changed my password, but am not sure what else
I should be doing. Your suggestions are greatly appreciated.
"If you didn't request this code, someone might be trying to use your account. To protect the security of your account, we recommend that you sign in to https://account.live.com and change your password."
I have created an alias in one of my outlook account but due to certain reasons need to transfer it to another outlook account where will make it primary ID.
Converting alias to a separate account will also serve my purpose.
Can't take risk of deleting alias and waiting for 30 days to get it again.
Please suggest need urgent help.
I opened long time ago a mail adress from hotmail for a specifical game. And I didn't use this mail adress for long time. Even didn't open it. And now I'm having a message that says "That Microsoft account doesn't exist. Enter a different email address
or get a new account." when I try to log in to my mail. I need that mail adress to play that game. And that account certainly was there before outlook.
What happened to my mail account ? Is there a way to get it back ? Has Microsoft a customer support service for this kind of problems ?
What happened to my mail account ? Is there a way to get it back ? Has Microsoft a customer support service for this kind of problems ?
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