Hi, I'm an office 365 user in Sweden with a problem relating to the email function. I am generally very satisfied with the program and extensively use the possibility to build my own structure of folders where I file many incoming emails and in some cases also direct incoming emails directly to the folder concerned.
During the last year it has a couple of times happened that one or two folders suddenly have disappeared from the folder structure to the left of the screen and yesterday the same thing happened to several folders. Checking with the e-mail search function I veryfied that not only the folders but also all emails in them were gone. Connecting to the mail from another computer or my smarphone didn't help.
Do you know the source of this problem and could it be corrected so that the same thing doesn't continue to happen now and then? Of course it would also be a bonus if there was a way to get the lost folders back.
As additional information my computers run on Windows 8.1 and my smartphone, a Nokia Lumia 1020, on the Windowsphone software.
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