About a moth ago I started having a problem sending or receiving emails from my PC or IPhone from anyone that was using an MSN.COM email address. The email goes into my sent folder as if it was sent but it is never recived by the party on the other end and I do not receive emails from them. My Iphone OS is 7.03 and my hotmail server is bay-m.hotmail.com and the Domain says optional.
I would be willing to upgrade the account to an MSN or Outlook account if that resolves the problem.
Thank you for any assistance you can give me.
My Account has been Blocked for three weeks -- GREAT JOB HOTMAIL!
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
CC:
Subject: SRX1221988299ID - Microsoft account issue: Account Recovery
Date: Sat, 2 Nov 2013 12:43:24 +0000
I am Merc, I'm a Senior Support Analyst for Microsoft. I am part of the Outlook.com Support Escalations Team.
We apologize that your country is not listed on the country list to verify your account through your mobile phone. You can send a feedback regarding this on this page.
Regarding the sending limit, you will have to continue using the account but please note that since your account is new, there is a daily limit to your sending capabilities.
Continue using the account to increase your reputation and this limit will increase.
We appreciate your patience and understanding.
Thanks!
Merc
Hi dickiepollack,
Sorry for we only respond now. It seems that you're unable unblock your account due to phone verification issue. Let me help you sort this out.
After reading your post, I’ve determined that I will be referring you to the link below for you to be able to secure an eform where you will post this issue instead. As we put a high priority on our customer’s account security, we feel the need to talk to you privately and so I will lock this thread now.
Please choose the appropriate link for the issue and for others, who have the same issue, please refer as well to the link provided above.
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DJM
Blackberry was synced to state outlook...was surplused and all content wiped. Will not sync to hotmail account...seems to be requiring some kind of security that I don't need as an individual.
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