Unable to access Outlook for 2 days. I get the error message "This webpage is not available" when I tried to log in my hotmail. I have tried to access my hotmail account from 2 different up-to-date browsers from 2 different laptops and also my iphone but failed. Everything runs normally when I checked my status using your provided link. I have also cleared my browser's cache. I have never had problem with hotmail before, this is the first time! Please help.

Hello I tried to log in to my hotmail account yesterday on my phone and couldnt as it said my password was incorrect. Its asking me for my favourite historical person but this was not even my security question so I obviously dont know the answer. I really need to get back into my account its an account I've had for 14 years! Can someone please please help, what do I do???

I've tried completing the forms etc but it wont let me back in :((

Thank you.
20. August 2013 · Write a comment · Categories: livemail · Tags:
I have just purchased a new computer with Windows 8 and I hate the Outlook e-mail set up so I am using my Hotmail account to import my outlook e-mails.  However they are really slow in being received into Hotmail.  When I check the Outlook, there are the messages but then if I go into Hotmail (which I much prefer to use) they aren't there for quite some time.  This applies when I have purchased something online or other e-mails which normally would be almost instant.
I have just purchased a new computer with Windows 8 and I hate the Outlook e-mail set up so I am using my Hotmail account to import my outlook e-mails.  However they are really slow in being received into Hotmail.  When I check the Outlook, there are the messages but then if I go into Hotmail (which I much prefer to use) they aren't there for quite some time.  This applies when I have purchased something online or other e-mails which normally would be almost instant.
So the other day I tried to send an email to a friend (who uses Hotmail). The email bounced with:

"SMTP error from remote mail server after MAIL FROM:<(myemail)> SIZE=1941:
    host mx2.hotmail.com [65.54.188.72]: 550 SC-001 (BAY0-MC1-F14) Unfortunately, messages from 144.76.45.203 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."

Which seemed odd. I checked my server's mail logs and the amount of emails it has sent to Hotmail over the last 2 months could be counted on one hand. All of which I could personally identify. So I went to the listed site, filled out the (stupidly long) delisting form.

A few minutes later I received this:

"We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation.
Not qualified for mitigation
144.76.45.203

Our investigation has determined that the above IP(s) do not qualify for mitigation.

Please ensure your emails comply with the Outlook.com policies, practices and guidelines found here: http://mail.live.com/mail/policies.aspx.
To have Deliverability Support investigate further, please reply to this email with a detailed description of the problem you are having, including specific error messages, and an agent will contact you."

Seriously? They don't tell you why it was listed in the first place, don't tell you why you're still listed and then refuse to delist you. Has anyone else had to deal with this stupidity before and does anyone have any recommendations?

This needs to be resolved but I'm hitting an invisible wall here with no information what-so-ever to go on and I see no way of following this up with Microsoft.

I access my work email account using webmail but now when I sign in I get a lot of code and cannot access my account.  It may be a coincidence, but it started when my Hotmail changed to outlook. 

 

The code/text I get is: -

 

 

/exchweb/img/table-layout:fixed;width:100%;Sent ToBKBMBfalseNonepercentImportancei4http://schemas.microsoft.com/exchange/x-priority-long1101width:13px;cursor:hand;text-align: center; Item Typestringhttp://schemas.microsoft.com/exchange/outlookmessageclass1101width:20px;cursor:hand;text-align: center; FlagStatusi4http://schemas.microsoft.com/mapi/proptag/x109000031101width:20px;cursor:hand;text-align: center; Attachmentbooleanurn:schemas:httpmail:hasattachment1101width:15px;cursor:hand;text-align: center; Tostringurn:schemas:httpmail:displayto1001width:23%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px; Subjectstringhttp://schemas.microsoft.com/mapi/subject1001width:45%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px; Sentdatehttp://schemas.microsoft.com/exchange/date-iso1001width:32%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px; ddd dd/MM/yyyyHH:mm"http://schemas.microsoft.com/mapi/proptag/0x67aa000b" = false AND "DAV:isfolder" = falsehttp://schemas.microsoft.com/exchange/date-isoDESCdatebackground-color:buttonface

 

I can access using the Lite version but it is very restrictive, any help or has anyone else had the same problem?

 

 

since Hotmail switched to Outlook there is no "Forward" selection for sending messages to others.
Hello, could someone please help,

I have a very big problem with my Hotmail account, it firstly got hacked and has been sending out spam emails to people, i know this as my friends have told me, i tired to sign into the account and the password had been changed, i tried to enter it a few times which got the account blocked.

 I have had this email address for such a long time i do not remember any of the information, such as the secret question, or any other information i may have wrote, so when i am trying to confirm the account is mine i cannot as i do not know the details.

Also the other email address i wrote down when i opened the account is a really really old one that i have not accessed for years, so Hotmail is saying it will send my reset password to this account, which i do not have access to.

I put in my boyfriends email as an alternative for a reset password to be sent to him when this all first happened, but because i do not remember the secret question or any of the information i wrote when opening the account, it will not send a password to him.

 I am very stuck and frustrated, this account is one i have used for many years and i have a lot of important things linked to this account and important emails in it, it is the email address i have given out for anything that has ever been important in my life! So i really need to gain access! i have been blocked from it for nearly 3 weeks now and i don't know what to do

Anyone have any ideas?
Thanks so much