I have searched the internet for an answer so before you start giving me the stock replies, I have already checked the deleted messages and tried to recover them and that does nothing. I have used my hotmail account within the last 6months so it is not due to inactivity. My account has not been hacked. I have not changed my account name. I am logging in the exact same way I always have... so please do not give me the same answers that seem to be cut and pasted into every reply from the moderators. I really need to access my emails for important business information.
I was forced to switch to outlook is seems... but if you are telling me I had to check my account within 10 days of it being forced over to outlook then that is just ridiculous. This is an old account I have had for over 10years.
Please help with something constructive and helpful.... not the stock replies.
It was so long ago since I set up the email account I forgot passwords etc but had just paid full years membership. Is there another way to gain access through a new live account I have just set up?
I have tried several times to delete my Hotmail account and keep getting sent to the screen that says I need to cancel billing services. I already have. Please, I want to cancel this account immediately due to that fact I no longer use it. Not to mention the weird spam.
my Hotmail email: *** Email address is removed for privacy *** Id: <Removed by moderator>
Thanks
It has taken me this long to write because I assumed that this problem would resolve Itself after a while but unfortunately It hasn't.
As much as I would love to vent my anger on the big wigs or decision makers for making this transition without adequate support. I am just going to detail what my problem is and hopefully get a resolution.
I have been using Hotmail email address for over 15 years with no issues until recently. My email address is *** Email address is removed for privacy *** format.
I have created a lot of what you will call personal folders ( pst) within the online version ( I go to msn.com and click on mail to logon) I am trying to make sure that YOU are not confused with webmail.
After the sudden switch to Outlook.com emails from those folders are missing and the ones in my Inbox only go back a few months.
I have my email set up on my Iphone and Windows 8 computer mail app( IMO- You really should have kept W8 as a Tablet/Phone OS) and left Windows 7 as is !!!!. Hate Vista and 8..Love XP and 7.
After a lot of tweaking and reading I discovered that I have a POP inbox however I am still missing email from my sub folders which I need restored as soon as possible.
Recent Comments