My Sony 15" laptop was set up on Microsoft Exchange (late summer) and worked and synchronized perfectly until October 23rd. Subsequent entry did not rapidly connect as usual. Outlook since has only shown "DISCONNECTED" after frequent attempts to connect.

 

Desktop Outlook e-mail receives ONLY.

 

Previously, the Exchange e-mail did not recognize the I-phone as the log-in was a Blackberry format. The I-phone is connecting promptly after changing the corporate access from a BB to normal exchange access on October 1st.

 

1.] Did the change in the Exchange server from BB format cause the disconnect?

2.} What else may have "frozen" the access?

I am unable to properly set up the sync between my Desktop Outlook contacts and calendar with the outlook.com app on my android Samsung Note 3.  Although I had a Hotmail acct many years ago, I set up a new Microsoft acct to handle this.  Sync displays as having taken place but no data comes across to the Note 3.  Feel like an idiot in that I cannot figure out the problem on what should be a simple setup process.  Anyone have any tips or fixes for a guy like me obviously suffering brain lock today.  Thanks in advance.