Having trouble registering a custom outlook domain

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi,

I'm trying to create a custom domain for my outlook.com account. 

One of the moderators on this forum has previously helped me by requesting that my domain be unblocked as a restricted word.

My domain is dminternational.asia

However, I'm now having issues with the mail setup (MX records) part of creating a custom domain.

From what I can see, the custom MX records is set up fine with my server/host and it is the only mx record currently recorded. There are no other mx records recorded.

I have let the changes propagate for over 48 hours and nothing has happened. I then left it another few days and still no change. It just says 'pending changes' 

So I tried switching to a new outlook.com admin account for the custom domain. But still with the same result. 

I really need this custom domain to be fixed because I am losing business while my email is down.

I have previously set up custom domains using outlook.com and had no problems. The only difference is that last time I was using a .com.au domain and this time my domain is .asia

Could this be the problem? Does anyone have the power to look into this?

How can I set up the backend server to send mails with my custom outlook domain and outlook SMTP server?

18. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
Having recently rebranded our site and simultaneously migrated our mail from gmail to outlook, I am now trying to send auto-emails using the outlook SMTP host with our new custom domain name. These are the email settings I have in my backend- the email host as smtp.live.com the email port as either 587 or 25 and the TLS set to True. However I am having no success.   

I'm guessing that there is something I still need to do within the Outlook web app, but i'm not sure.