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Question about Outlook Express

Windows Live Mail FAQ

Can’t sign in – password & security info changed

15. November 2013 · Write a comment · Categories: Uncategorized · Tags: account link, security info
A couple of months ago I was forced to change the password & security info on my existing 5-year-old account. That included giving a new email account link. I don't use the 5-yr-old account much anymore but it is handy for stuff like hockey pools. A week ago I tried to log in and couldn't - wrong password & security info - can't remember it to save my life. I haven't received any email to the new account link to notify of any issues. I keep getting a message from outlook to say that I haven't provided enough security information, and should create a new account. I don't want a new account. I want to access the existing account. My account could've been hacked into, and I have no way of knowing that. Can I do anything at this point?

Tried to reset the password for my other email account after my hotmail account was hacked

05. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account link, Hotmail Account
I had my hotmail account hacked so I went on and reset my password. I thought to be on the safe side I should change the password of my live.co.uk account too. So I logged in, went to the change password section. It let me do it fine, then when I went to log in it said it was incorrect. i tried the old password, that too was incorrect. I then went to the can't access your account link and got the follwoing

You've reached the limit for the number of attempts. These limits help us to protect against spam from automated programs. You can try again later.
 

This is absolutely ridiculous as I didn't forget the password in the 10 seconds it took me. If it wasn't going to let me change my password it shouldn't have gone through. I can't afford to wait 24 hours so I expect a better solution seeing as the error is not on my end.

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