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Can’t sign in – password & security info changed

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Older post from November 15, 2013. Details may be out of date.

Question asked on Nov 15, 2013
A couple of months ago I was forced to change the password & security info on my existing 5-year-old account. That included giving a new email account link. I don't use the 5-yr-old account much anymore but it is handy for stuff like hockey pools. A week ago I tried to log in and couldn't - wrong password & security info - can't remember it to save my life. I haven't received any email to the new account link to notify of any issues. I keep getting a message from outlook to say that I haven't provided enough security information, and should create a new account. I don't want a new account. I want to access the existing account. My account could've been hacked into, and I have no way of knowing that. Can I do anything at this point?

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Other topics

Can’t sign in – password & security info changed

Unanswered 0 answers

Older post from November 15, 2013. Details may be out of date.

Question asked on Nov 15, 2013
A couple of months ago I was forced to change the password & security info on my existing 5-year-old account. That included giving a new email account link. I don't use the 5-yr-old account much anymore but it is handy for stuff like hockey pools. A week ago I tried to log in and couldn't - wrong password & security info - can't remember it to save my life. I haven't received any email to the new account link to notify of any issues. I keep getting a message from outlook to say that I haven't provided enough security information, and should create a new account. I don't want a new account. I want to access the existing account. My account could've been hacked into, and I have no way of knowing that. Can I do anything at this point?

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.