Hotmail

Tried to reset the password for my other email account after my hotmail account was hacked

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Archived post from August 5, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 5, 2013
I had my hotmail account hacked so I went on and reset my password. I thought to be on the safe side I should change the password of my live.co.uk account too. So I logged in, went to the change password section. It let me do it fine, then when I went to log in it said it was incorrect. i tried the old password, that too was incorrect. I then went to the can't access your account link and got the follwoing

You've reached the limit for the number of attempts. These limits help us to protect against spam from automated programs. You can try again later.
 

This is absolutely ridiculous as I didn't forget the password in the 10 seconds it took me. If it wasn't going to let me change my password it shouldn't have gone through. I can't afford to wait 24 hours so I expect a better solution seeing as the error is not on my end.

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