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Account Hacked. How to logout from all logged in sessions.

14. November 2013 · Write a comment · Categories: Uncategorized · Tags: Account Hacked, address book, email headers
I noticed email's being bounced from undeliverable addresses in the address book, but no email messages in the sent folder.

Figure that the password was compromised somehow and someone is sending spam from another location.

Changed the password and setup two-factor authentication.  Unfortunately it seems like the emails are still being sent which I'm guessing is from another computer in a different location.  Even the email headers seem to have IP's in different countries.

How can I ensure that all of the sessions that were logged in before have been invalidated requiring them to use the new password and token?

I don't see any options on seeing the list of logged in sessions, IPs, or ability to invalidate them all.

Thanks.

Account Hacked and hacker scamming all my contacts

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Account Hacked, account verification, email account, social media services
Hi,

Email Account : *** Email address is removed for privacy ***  (used for social media services)
Alternative ID: *** Email address is removed for privacy *** (I use frequently)


My email account *** Email address is removed for privacy *** got compromised end of last month (July 2013). The hacker changed the alternative id of *** Email address is removed for privacy ***. I had submitted the account verification form and sent it to microsoft (2nd Aug) with my account id *** Email address is removed for privacy *** and moments later the hacker broke into this account as well because the alternative id of *** Email address is removed for privacy *** was *** Email address is removed for privacy ***.  So i couldn't get the account reset verification email i was supposed to receive and made this new account so i could report the issue again. I have tried filling the form about 3-4 times without much help available.

The hacker is sending scam emails to all my friends and relatives saying i have got stranded somewhere and require money. I don't have the contact details of few of my contacts and they are becoming a victim of this fraud. Its been more than a week i am asking for support and i don't get any support from the Microsoft Windows Live Support Staff. This is by far one of the worst services I have used since 1997. Please stop this person from abusing my account. 

I had to already to pay someone because that person fell victim to this scam. I have some important emails and i have had no issues using hotmail for past few couple of years. 

I agree its my mistake that i lost my account due to negligence. but it would be really kind enough of the support staff to get me back my account so that i could alert everyone about this scam. 


Best Regards,

Rozeyna Adam

Getting my Account Hacked

26. November 2012 · Write a comment · Categories: Messenger · Tags: Account, Account Hacked, boot, Hacked, messenger, Msn, MSN messenger, picture, virus, virus scan
When i go to sign in on my MSN messenger, it tells me i am signed in 2 places and then i get booted off. Some one is also changing my profile picture and talking to a friend of mine on my msn. I changed my password but they still boot me off of my act. I  have done an virus scan and came up with nothing. Please help! 

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