Question about Outlook Express

I am having an issue getting to my hotmail account from search engines on multiple PCs.. but ONLY with one account... other account works fine.

This is puzzling.. does one account use this mail server that has been sunset?  I have cleared cache, not used bookmarks, reset time, and tried on multiple computres and browswers...but each time i get the following:

Your connection is not private

Attackers might be trying to steal your information from bay168.mail.live.com (for example, passwords, messages, or credit cards).

I have seen this issue all over the internet, but no solutions have worked for us.  It has been at least ~30 weeks since we first experienced this.  

I also posted this in the TechNet forums for Office 2016, but was directed here.  https://social.technet.microsoft.com/Forums/office/en-US/73f0225c-36d2-4bfd-be92-793b6efd3db6/error-opening-office-file-email-attachments-in-protected-view?forum=Office2016ITPro 

We use Windows Live Mail for email and have Office 2016 Home and Business.  If we receive a Word or Excel file email attachment (.doc, .docx, .xls, .xlsx) from an outside source and attempt to open it from the email, Word and Excel throw error messages and will not open the files.  

The error message in Word reads "Word experienced an error trying to open the file.  Try these suggestions [...]."  The error message in Excel reads "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space. [...].

This issue appears to be directly related to Protected View.  Disabling Protected View results in the files opening without issue.  Keeping Protected View enabled but first saving the files to the desktop (or similar local location) results in the files opening without issue.  So there are no issues with the files themselves.  

A recent development is that if the program (e.g. Word) is opened first and then the email attachment is opened, the file successfully opens in Protected View.  So this would seem to indicate that Protected View does work, but something at launch is failing.

We have tried all suggested solutions posted around with no luck:

1. As noted above, disabling Protected View allows the files to be opened.  This is not a solution.  We need the protection of Protected View.
2. We cleared all temp files.
3. The system has plenty of free hard drive space and RAM.
4. We have tried repairing Office multiple times, using both Quick Repair and Online Repair.  Neither has helped.
5. We have kept current with updates.  I just ran the latest update today.  We are presently on Version 1609 (Build 7369.2038).  None of the updates over the past many months has helped.
6. We are current with all Windows updates.

If there is something that we have not tried, please let us know.  Otherwise - can we ever expect a fix for this issue?

I have seen this issue all over the internet, but no solutions have worked for us.  It has been at least ~30 weeks since we first experienced this.  

I also posted this in the TechNet forums for Office 2016, but was directed here.  https://social.technet.microsoft.com/Forums/office/en-US/73f0225c-36d2-4bfd-be92-793b6efd3db6/error-opening-office-file-email-attachments-in-protected-view?forum=Office2016ITPro 

We use Windows Live Mail for email and have Office 2016 Home and Business.  If we receive a Word or Excel file email attachment (.doc, .docx, .xls, .xlsx) from an outside source and attempt to open it from the email, Word and Excel throw error messages and will not open the files.  

The error message in Word reads "Word experienced an error trying to open the file.  Try these suggestions [...]."  The error message in Excel reads "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space. [...].

This issue appears to be directly related to Protected View.  Disabling Protected View results in the files opening without issue.  Keeping Protected View enabled but first saving the files to the desktop (or similar local location) results in the files opening without issue.  So there are no issues with the files themselves.  

A recent development is that if the program (e.g. Word) is opened first and then the email attachment is opened, the file successfully opens in Protected View.  So this would seem to indicate that Protected View does work, but something at launch is failing.

We have tried all suggested solutions posted around with no luck:

1. As noted above, disabling Protected View allows the files to be opened.  This is not a solution.  We need the protection of Protected View.
2. We cleared all temp files.
3. The system has plenty of free hard drive space and RAM.
4. We have tried repairing Office multiple times, using both Quick Repair and Online Repair.  Neither has helped.
5. We have kept current with updates.  I just ran the latest update today.  We are presently on Version 1609 (Build 7369.2038).  None of the updates over the past many months has helped.
6. We are current with all Windows updates.

If there is something that we have not tried, please let us know.  Otherwise - can we ever expect a fix for this issue?

I have seen this issue all over the internet, but no solutions have worked for us.  It has been at least ~30 weeks since we first experienced this.  

I also posted this in the TechNet forums for Office 2016, but was directed here.  https://social.technet.microsoft.com/Forums/office/en-US/73f0225c-36d2-4bfd-be92-793b6efd3db6/error-opening-office-file-email-attachments-in-protected-view?forum=Office2016ITPro 

We use Windows Live Mail for email and have Office 2016 Home and Business.  If we receive a Word or Excel file email attachment (.doc, .docx, .xls, .xlsx) from an outside source and attempt to open it from the email, Word and Excel throw error messages and will not open the files.  

The error message in Word reads "Word experienced an error trying to open the file.  Try these suggestions [...]."  The error message in Excel reads "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space. [...].

This issue appears to be directly related to Protected View.  Disabling Protected View results in the files opening without issue.  Keeping Protected View enabled but first saving the files to the desktop (or similar local location) results in the files opening without issue.  So there are no issues with the files themselves.  

A recent development is that if the program (e.g. Word) is opened first and then the email attachment is opened, the file successfully opens in Protected View.  So this would seem to indicate that Protected View does work, but something at launch is failing.

We have tried all suggested solutions posted around with no luck:

1. As noted above, disabling Protected View allows the files to be opened.  This is not a solution.  We need the protection of Protected View.
2. We cleared all temp files.
3. The system has plenty of free hard drive space and RAM.
4. We have tried repairing Office multiple times, using both Quick Repair and Online Repair.  Neither has helped.
5. We have kept current with updates.  I just ran the latest update today.  We are presently on Version 1609 (Build 7369.2038).  None of the updates over the past many months has helped.
6. We are current with all Windows updates.

If there is something that we have not tried, please let us know.  Otherwise - can we ever expect a fix for this issue?

Hi,

    i have 2 questions for my live account.

1-  every time i logon to live.com and it freeze up for 20 seconds. I do get Not responding on top of it. this issue started about few weeks ago and it does happens every time i logon. i have tried on different browsers and on different computers and on different network but same issue.

2- i have notice that i do have " unwanted folder " made on my live account by itself and most of the email goes in it.  i have delete the folder but it seems to be re appear every few days by itself. i have gone to option but there is no option for " Rule"

plus if i do move the email from " unwanted folder " to " inbox". email will go back to " unwanted folder" right away.

I have no idea what is going on with it. can someone please help me.?

Thank You.

I have a new computer & use Windows 10 mail, not Outlook for office.  I have made a subfolder & moved emails into that folder & when I go later to retrieve the emails, they have disappeared.  Why does this happen & what can I do to resolve it?

***Post moved by the moderator to the appropriate forum category.***

I have a new computer & use Windows 10 mail, not Outlook for office.  I have made a subfolder & moved emails into that folder & when I go later to retrieve the emails, they have disappeared.  Why does this happen & what can I do to resolve it?

***Post moved by the moderator to the appropriate forum category.***