when i do try to receive messages by clicking f9 .. my outlook get crashes .....error showing is

Problem Event Name:                          APPCRASH

  Application Name:                            OUTLOOK.EXE

  Application Version:                         12.0.4518.1014

  Application Timestamp:                     4542840f

  Fault Module Name:                          OUTLFLTR.DLL

  Fault Module Version:                        12.0.4326.0

  Fault Module Timestamp:                  44c81343

  Exception Code:                                 c0000005

  Exception Offset:                                 0004acff

  OS Version:                                       6.1.7601.2.1.0.256.48

  Locale ID:                                            16393

 

Additional information about the problem:

  LCID:                                                  1033

  Brand:                                               Office12Crash

  skulcid:                                               1033

 

 


i dont know what is causing the problem... please help me

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