07. February 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,

These threads are all locked from what I can see, so I'm starting my own.


I have a Windows 8 Phone, a Windows 8.1 Desktop, a Windows 8.1 Laptop, a Surface RT and a Surface Pro.


My Outlook 2013 is reporting I have too many devices.  I've gone to the KB article http://support.microsoft.com/kb/2802703/en-us and I've filled out the form a couple of times, but no 24 hour reply (I just filled it out again).  Yes, I understand about spam filtering and junk folder.


I do not have an excessive amount of folders.


I'm syncing all my Hotmail on my desktop and my laptop.  I'm only syncing a few days on the other devices.


I've removed my outlook 2013 account from my desktop and my laptop.  Please reset my sync device count.


It's sad that this is an issue without better support.  If we can only sync x number of devices, then don't let x+1 connect.  Give us the ability to see how many devices we have (we used to be able to see individual trusted devices, but now it's hidden and your only option is to delete all of them and start from scratch.  That's ridiculous.  Bring back the device by device management of 2010-2011 that Hotmail used to support.


Please reset the number of devices on my outlook sync.  My email is @live.com domain if that helps.


Thank you.

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