I agree with the two prior posters...I need to know how, under the "new and improved" contacts page (which really is NOT improved at all!) how to add/subtract names from my established groups, how to see who is in what group, how to e-mail to a specific group and how to e-mail to everyone in my e-mail contacts list. Also, how to rename groups. Where are the instructions to go with the new system???

Why have there been no responses from hotmail staff/techs. to these help requests?

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